| |
7:30AM-8:00AM |
REGISTRATION– Imperial Pre-Function Lobby
|
|
|
8:00AM-9:00AM
Imperial IV |
PEER-TO-PEER NETWORKING/BREAKFAST BUFFET |
|
|
|
9:00AM-9:15AM
Imperial IV
Steve Crawford's bio
|
WELCOME
Marc Di Francisco, President, CIO Forum & Executive IT Summit
PROGRAM INTRODUCTION
Steve Crawford, Conference Director, President, SIM North Carolina
|
|
|
9:15AM-10:15AM
Imperial IV
Randy Pond's bio
|
“BUILDING THE BUSINESS ARCHITECTURE FOR GROWTH AND PRODUCTIVITY"
Presented by: Randy Pond, Senior Vice President, Operations, Processes, and Systems, Cisco Systems
Discussion: Since the economic downturn in 2001, businesses have focused on survival through cost reduction and productivity gains, but after 5 years, benefits from this strategy are diminishing. Randy Pond will discuss how Cisco is building a robust yet flexible business architecture by re-engineering business processes in coordination with investments in a networked infrastructure, applications, and services. This business architecture is enabling Cisco’s migration from customer transactions to intelligent interactions with their customers in order to drive sustainable growth in new markets and continued productivity gains.
|
|
10:15AM-11:00AM |
BREAK - VENDOR PAVILION – Imperial Pre-Function Lobby
|
|
|
11:00AM-Noon
Session 1
Imperial II
Will Shook's bio
Bob Bonham's bio
Roy Hall's bio
Rich Clifton's bio
|
"STORAGE STRATEGIES FOR REDUCING COMPLEXITIES AND COST: INTEGRATING AND ENABLING SERVICE ORIENTED ARCHITECTURES IN HIGH ROI PHASES"
Moderated by: Will Shook, Executive Vice President, Strategic Technologies, Inc.
Panelists: Bob Bonham, Director of ITS, SAS
Roy Hall, Director, Storage Engineering, GlaxoSmithKline.
Rich Clifton, VP & GM, Enterprise Data Center & Applications Business Unit,
Network Appliance.
Business Problem: Lowering costs and investment risks. while increasing business agility in an environment full of globalization and new compliance regulations.
IT Solution: IT executives need to leverage dramatic advances in Application and Storage technologies, while maintaining ROI on current investments. What are the advances that matter most, when should they be adopted in different IT situations, and how can they co-exist and even increase ROI on existing investments?
Next generation data management capabilities called storage grids provide the enablement for advanced application architectures. As applications move into Service Oriented Architectural frameworks, these advanced Data Management features simplify the environment for both traditional and advanced application deployment, and allow high ROI adoption.
|
|
|
Session 2
Imperial VI
James Dale's bio
Mike O'Neil's bio
Jim Kinney's bio
|
"THE REALITIES OF ITIL IMPLEMENTATIONS"
Moderated by: James Dale, President, Principle Technologies LLC
Panelists: Mike O'Neil, General Manager, Integrated Production Support, Capital One
Finance
Jim Kinney, President, Mariner Consulting and Past President SIM
International
Business Problem: How to use ITIL effectively and how to avoid implementation failures
Solution: Determining the appropriate organizational design for ITIL and understanding expectations and hurdles at project initiation. ITIL Implementations have a very high failure rate due to a variety of reasons. Awareness of those reasons, typical hurdles, establishment of proper expectations, and correct execution are essential to realizing implementation success and ROI. This session will explore the requirements for success and reasons for failure and we will focus on one of the nation’s largest ITIL implementations. Effective use of ITIL as the foundation for outsourcing relationships will also be discussed.
|
|
|
Noon-1:15PM
Imperial IV
Ray Gilbert's bio
|
LUNCHEON KEYNOTE – “NETWORK EVOLUTION & BUSINESS IMPACTS – EXPLORING CONVERGENCE & CELLULAR DATA”
Presented by: Ray Gilbert, AVP for Lucent - IT Enterprise Collaboration; Lucent Technology
Discussion: A dialogue with Lucent IT that outlines a strategic view of the latest trends in network technologies, such as convergence and cellular data. We'll examine convergence & cellular data an describe some views on how these impact IT infrastructure planning and ROI expectations. We'll also describe current wireless technologies and recent proposals for a national First Responder's network. These latest wireless trends have begun delivering compelling and pervasive connectivity linking people and places with business processes. We'll outline some lessons learned & share perspectives gained through interacting with peer IT leaders in North America.
|
|
|
1:15-1:45PM
|
DESSERT – VENDOR PAVILION – Imperial Pre-Function Lobby
|
|
|
1:45PM-2:45PM
Session 1
Imperial II
Myron Gregorek's bio
Theresa Spralling's bio
|
WORKSHOP: "FUTURE-PROOFING YOUR ENTERPRISE COMMUNICATIONS INFRASTRUCTURE"
Presented by: Myron Gregorek, Sr. Technology Specialist, Lucent Technologies.
Theresa Spralling, End User Engagement Team, Lucent Technologies
Ron Ridge, Vice President & CIO, BÖWE, BELL + HOWELL
Discussion: Communications technology is rapidly changing with the integration of voice and data, wireline and wireless applications. Our workforce is becoming more mobile and VoIP is gaining rapid acceptance. It is more important than ever for companies to make sure they implement strategies to embrace these changes without having to completely rip out and replace their communications infrastructure. As with most technology advancements, if not set up and deployed correctly, a VoIP solution can expose an organization to security breaches, service interruptions and loss of productivity.
Attend this breakout and learn steps you may take to develop an enterprise communications strategy and future- proof your existing infrastructure. Ron Ridge, Vice President & CIO of BÖWE, BELL + HOWELL and SIM Chapter member, in partnership with Lucent Technologies, will share lessons learned and progress to-date in creating their company plans for the evolution of their telecom infrastructure and services.
|
|
|
Session 2
Imperial VI
James Damoulakis's bio
|
"THE EXPANDING ROLE OF DATA PROTECTION INTO CORPORATE GOVERNANCE, REGULATORY COMPLIANCE AND ENTERPRISE VALUE PROTECTION”
Presented by: James Damoulakis, CTO, GlassHouse Technologies, Inc.
Business Problem: Data Protection has changed from being focused on Data Recovery to Enterprise Protection.
IT Solution: A new set of technologies combined with a need for significantly more mature processes. Historically, system failures and data loss typically resulted in lost time to market, resulting in the cost of re-work, lost opportunity and personal inconvenience. More recently, as scrutiny around data management has increased both by regulators wanting transparency in business dealings and by consumers wanting to ensure their privacy and personal information is protected, data protection has expanded in definition to cover not only recovery from data loss, but also data security, disaster recovery, and regulatory compliance. Far from just additional cost of reproducing data, failures in data protection today can result in significant fines, brand confidence erosion and in the extreme criminal prosecution. With this shifting focus comes a need for even tighter controls and more mature processes in an area of IT all too often neglected as unsexy and of no value-add. Data Protection is fast becoming the Achilles heel of many corporate governance and policy decisions and as such IT executives must develop a comprehensive strategy to address it and maintain it as a center of excellence.
|
|
|
2:45PM-3:30PM
|
BREAK – VENDOR PAVILION – Imperial Pre-Function Lobby
|
|
|
3:30PM-4:30PM
Session 1
Imperial II
Joe Freddoso's bio
Darryl Jones's bio
Art McCann's bio
Mike Taylor's bio
|
“IP COMMUNICATIONS: VOICES OF EXPERIENCE”
Moderated by: Joe Freddoso, Director of Operations, Cisco Systems, Inc.
Panelists: Karen Bailey, Vice President of Network Architecture, Bank of America
Darryl Jones, MIS Director, City of Greensboro
Art McCann, Senior Director of Information Technology, Highwoods Properties
Mike Taylor, CIO, Pitt County Government
Discussion: Every day the media, analysts, and vendors tell you that IP Communications (IPC) is the great enabling technology. Listen as a panel of technology executives share with you the reality of IPC, from the early decision making process through implementation and the resulting ongoing benefits of the convergence of voice services. The executives will also share their view of IP Communications expanding to converge with other multimedia technologies. Join the panel in a discussion of the myths versus realities as you take the opportunity to ask questions and benefit from their experiences.
|
|
|
Session 2
Imerial VI
Daniel C. Russell's bio
Joe Lithgo's bio
Sheri Cassidy's bio
John Worthington's bio
|
"ROAD MAP TO SUCCESS FOR ITIL SERVICE MANAGEMENT PROGRAM"
Moderated by: Dan Russell, Vice President, CIBER, Inc.
Panelists: Joe Lithgo , COO, State of North Carolina
Sheri Cassidy, ITIL Program Manager, Progress Energy
John Worthington, ITIL Master's Certified Consultant,CIBER, Inc.
Discussion: This session will include a brief overview of what is included in an ITIL service management program, followed by a panel discussion on leveraging best practices and lessons learned in establishing a successful ITIL program.
|
|
|
Session 3
Empire
Doug Hubbard's bio
|
"FOUR REVELATIONS: FINDINGS FROM 10 YEARS OF MEASURING IT RISK AND VALUE WITH MATHEMATICAL METHODS"
Presented by: Doug Hubbard, Inventor of Applied Information Economics (AIE) and has critical praise from Gartner, Meta, Forester, and Giga Information Group. HisVarticles and interviews are published in CIO Magazine, Information Week and Baseline Magazine. He derives his findings from 45 case studies done with the AIE method over the last 10 years.
Business Problem: Most IT organizations don't measure risk in the same way an actuary or statistician would and most don't attempt to build economic models to estimate even the most “intangible” benefits. This results in missing some of the most important trends, risks and metrics in IT today.
Solution: Using data from 45 statistical case studies with a total of over 3,000 variables and hundreds of tracked forecasts, Hubbard has found four key revelations that may profoundly affect what you measure, where you invest and how you control risks.
|
|
|
4:30PM
Imperial IV
|
EXECUTIVE RECEPTION
Admittance by Conference Badge or VIP Pass Only, Complimentary hors d'oeuvres and beverages
|
|
|
|
