PTCE:-

IT SOLUTIONS FOR BUSINESS PROBLEMS
AGENDA
Tuesday, November 30, 2004
Sheraton Imperial Conference Center
Research Triangle Park, NC



7:30AM-8:00AM	REGISTRATION –Imperial Pre-Function Lobby

8:00AM-9:00AM	PEER-TO-PEER NETWORKING/CONTINENTAL BREAKFAST
Salon IV

9:00AM-9:15AM	WELCOME
Salon IV Steve Crawford's bio Ed Galloway's bio	Marc Di Francisco, President, CIO Forum & Executive IT Summit Steve Crawford, President, SIM - North Carolina Chapter PROGRAM INTRODUCTION Ed Galloway, Conference Director

9:15AM-10:15AM	KEYNOTE ADDRESS–"FAA TAKES THE OFFENSIVE ON CYBER DEFENSE" AGENCY'S 'ANDROID' AIMS TO EMULATE RESILIENCE"
Salon IV Daniel J. Mehan's bio	Presented by: Dan Mehan, CIO, FAA Discussion: The Federal Aviation Administration (FAA) maintains, operates, and regulates the largest and most complex aviation system in the world. The FAA's goals are to increase safety, provide for greater capacity in the airspace, demonstrate international leadership, and be a model of organizational excellence. Effective management of a vast and complex web of information about aircraft, weather, runway conditions, maintenance facilities, navigational aids, and a myriad of other elements in the National Airspace System (NAS) is paramount to realizing these goals. This emphasis on information management brings with it a need to ensure that data is neither corrupted nor disrupted as it is shared across today's interconnected world. To secure its cyber infrastructure, the FAA has developed and is implementing an android model for cyber defense that emulates one of the most resilient systems in the world—the human body. In my keynote, I will explain the six principal elements of the android cyber defense model and discuss the manner in which the model uses, but also augments, past approaches to cyber defense. I will also outline the challenges and opportunities associated with using this model to provide a balanced defense for the types of cyber attacks expected over the remainder of this decade.

10:15AM- 11:00AM	BREAK - VENDOR PAVILION – Imperial Pre-Function Lobby

11:00AM-Noon
Session 1 Salon II Brent Wall's bio John McCarley's bio	"MORE BANG - LESS BUCK" Moderated by: Will Shook, Executive Vice President, Strategic Technologies, Inc. Panelists: Brent Wall, Vice Presdient of Infrastructure Services, GMAC Insurance John McCarley, Vice President of IT & CIO, Bowe Bell and Howell Discussion: CIO's today can deliver real impact to their business through excellence in the data center. To do so requires solid processes, a good understanding of key operational metrics and alignment with your business counterparts. You will hear two different strategies from local IT leaders - one in manufacturing and one in financial services -for better aligning IT with the business and delivering increased value. Hear about the steps they've taken to drive down the total cost of running their data center, improved application availability, and improved customer satisfaction. In addition, you will learn about the importance of the data center to both companies and how they prioritize key initiatives, strive for excellence and plan with their business.

Session 2 Salon V Todd Nelson's bio	"DATABASE ARCHIVING ESSENTIALS FOR INFORMATION LIFECYCLE MANAGEMENT" Presented by: Todd Nelson, Director Global Technical Support and Implementation, Princeton Softech Discussion: Database growth continues to accelerate and new legislation has increased the data retention requirements across industries. It is important to keep historical data accessible for business, legal and compliance reasons. How can you reduce the cost of managing and storing data throughout the information lifecycle? Your IT budgets are tight and your company is pressured to satisfy all its business objectives. What options do you have? You are invited to Princeton Softech's session to learn how companies like Money Management International (MMI) are addressing the database growth challenges and implementing database archiving as a long-term strategic solution.

Session 3 Salon VI Stephen Roll's bio Doris Gardner's bio	“COMPUTER SECURITY THREATS FACING IT TODAY. WHAT YOU SHOULD KNOW” Presented by: Stephen Roll, Marketing Manager, Iron Mountain Doris Gardner, Special Agent, FBI Business Problem: With the availability of more sophisticated software and an increase in employee discontent, more IT departments are finding their computers and data to be at greater risk both through the network and from behind the console. The majority of these breaches of security could be eliminated if IT personnel were made aware of the issues and threats beforehand in order to set policies and procedures to combat the threats.

Noon-1:15PM Salon IV Ray Gilbert's bio	LUNCHEON KEYNOTE – “NETWORK EVOLUTION & BUSINESS IMPACTS – EXPLORING CONVERGENCE & CELLULAR DATA” Presented by: Ray Gilbert, AVP for Lucent-IT Enterprise Collaboration; Lucent Technologies Discussion: A dialogue with Lucent IT that outlines a strategic view of the latest trends in network technologies, such as convergence and cellular data. We’ll examine convergence & cellular data and describe some views on how these impact IT infrastructure planning and ROI expectations. We’ll also describe current wireless technologies and recent proposals for a National First Responder’s network. These latest wireless trends have begun delivering compelling and pervasive connectivity linking people and places with business processes. We’ll outline some lessons learned & share perspectives gained through interacting with peer IT leaders in North America.

1:15PM-1:45PM	DESSERT – VENDOR PAVILION – Imperial Pre-Function Lobby

1:45PM-2:45PM Session 1 Salon II Myron Gregorek's bio	WORKSHOP: “EXAMINING CONVERGENCE: ASSESSING FUTURE OPTIONS FOR TELECOM SERVICES & INFRASTRUCTURES” Presented by: Myron Gregorek, Sr.Technology Specialist, Lucent Technologies and SIM Chapter Members Discussion: Two local firms in partnership with Lucent Technologies will share the lessons learned & the progress to-date in creating plans for the evolution of their telecom infrastructures & services. Specifically, these projects examine current network topologies, evaluate options for transitioning voice & data networks to VOIP, & outline preliminary ROI considerations. The presentation will encourage audience participation and open discussion on how services like video conferencing, call centers, and tools to assess application or network performance or new optical & wireless network elements could be incorporated into future converged operations & planning.

Session 2 Salon VI Chuck Musciano's bio	"BUSINESS & TECHNOLOGY STRATEGY ALIGNMENT" Presented by: Chuck Musciano, Director Technology Practices, Center-Point Solutions, LLC Discussion: With increasing pressure to deliver tangible results with every new IT initiative, senior IT executives must ensure that every undertaking is tied to real business goals that deliver bottom-line results. Unfortunately, many corporate cultures are not mature enough to ensure good alignment between IT strategic plans and their overall business plan. This presentation will address the problems facing CIOs as they seek to deliver value to their companies and offer strategies to ensure that IT planning becomes a seamless part of their overall business planning process.

2:45PM-3:30PM	BREAK - VENDOR PAVILION – Imperial Pre-Function Lobby

3:30PM-4:30PM
Session 1 Salon II Dan Russell's bio Bill Willis bio John McQuillin's bio Joe Morone's bio	"OUTSOURCING CASE STUDIES, TRENDS AND DIRECTION" Moderated by: Dan Russell, VP/Area Director, CIBER, inc. Panelists: Bill Willis, Deputy Chief Information Officer, State of North Carolina John McQuillin, Director, Technology for the Global Services business, Eaton Corporation, Powerware Division Joe Morone, Senior Vice President of Strategic Services, CIBER, Inc. Business Problem: Initially organizations looked towards Full Infrastructure Outsourcing to reduce cost. As outsourcing has matured both providers and customers have learned from the experience and are looking for business value in addition to cost reductions. This has led to Selective Applications Outsourcing for development and support with multiple delivery options to choose from On-site, Offsite and Offshore. This panel will review the key lessons learned and will discuss current trends for achieving more business value from outsourcing. Panel will include case studies by Eaton Powerware and the State of North Carolina who are improving business value through outsourcing. Panel will also include review of current industry trends by Outsourcing providers. Attendees with have the opportunity to ask the panel questions to learn more from their experience and knowledge.

Session 2 Salon VI Margaret Brooks bio Ron Turner's bio Don Anderson’s bio	"WHAT IS THE IMPACT OF SARBANNES-OXLEY ON YOUR COMPANY TODAY AND IN THE FUTURE" Moderated by: Margaret Brooks, VP of Strategic Business Alliances, Computer Associates Panelists : Ron Turner, VP & Dir. of IT, Eaton Corporation Don Anderson, CIO, Spectrasite

4:30PM	EXECUTIVE RECEPTION
Salon IV	Admittance by Conference Badge or VIP Pass Only, Complimentary hors d’oeuvres and beverages

IT SOLUTIONS FOR BUSINESS PROBLEMS
AGENDA
Wednesday, December 1, 2004
Sheraton Imperial Conference Center
Research Triangle Park, NC



7:30AM-8:00AM	REGISTRATTION – Imperial Pre-Function Lobby

8:00AM-9:00AM Salon IV	PEER-TO-PEER NETWORKING/CONTINENTAL BREAKFAST

9:00AM-9:15AM	WELCOME
Salon IV Steve Crawford's bio Peter Julian's bio	Marc Di Francisco, President, CIO Forum & Executive IT Summit Steve Crawford, President, SIM - North Carolina Chapter PROGRAM INTRODUCTION Pete Julian, CIO (Ret.) Crown Cork & Seal, National Co-Conference Director, CIO Forum & Executive IT Summit

9:15AM-10:15AM	KEYNOTE PANEL - "CEO'S PERSPECTIVE ON IT"
Salon IV Jim Kinney's bio Lee Sullivan's bio Mansour Zadeh's bio Kathy White's bio Gretchen Bataille's bio	Moderated by: Jim Kinney, Former CIO of Kraft Foods & Past President of SIM International Panelists: Lee Sullivan, President, Freudenberg, Tuft Div. Mansour Zadeh, President & CIO, Smithfield Foods Kathy Britain White, Board Member, Mattel, Novell & President of Rural Source, Inc. Gretchen Bataille, Vice President, Academic Affairs, NC University Systems

10:15AM-11:00AM	BREAK VENDOR PAVILION – Imperial Pre-Function Lobby

11:00AM-Noon
Session 1 Salon II Doug Hubbard's bio	“MEASURING RISK AND VALUING INFORMATION” Presented by: Doug Hubbard, President, Hubbard Decision Research, Published numerous times in CIO Magazine Business Problem: Measuring Risk and the economic impact of information value
	IT Solution: Applied Information Economics

Session 2 Salon VI	"WILL"SOFTWARE-AS-A-SERVICE" WORK FOR YOUR DESKTOPS?" Moderated by: Gary Griffiths, CEO and President, Everdream Corporation
Gary Griffiths's bio John McCarley's bio John H. Garrett's bio James Smith's bio	Panelists: John W. McCarley, CIO and VP of IT, Bowe Bell & Howell John H. Garrett, Co-Owner, CNP Technologies James Smith, VP and Managing Partner, Getronics Business Problem: Whether to purchase and maintain internally a suite of software management tools to keep the enterprise desktops current and protected, or to partner with a specialist that will serve as an extension of the internal IT team by providing these capabilities through a hosted and managed service. IT Solution: Outsourcers provide a managed service that supports end-user computing infrastructure 24/7/365. By leveraging the expertise of a MSP, companies do not have to hire and train additional IT staff or incur large up-front system integration or setup expenses. Abstract

Noon – 1:00PM	LUNCHEON KEYNOTE - "BUILDING HIGH PERFORMANCE TEAMS"
Salon IV Gregg Bailey's bio	Presented by: Gregg “Skip” Bailey, CIO, Bureau of Alcohol, Tobacco, Firearms, and Explosives

1:00PM - 1:30PM	DESSERT – VENDOR PAVILION – Imperial Pre-Function Lobby

1:30PM - 2:30PM
Session 1 Salon II	"IT SOLUTIONS IN AN EXPEDITIONARY ENVIRONMENT: RTI INTERNATIONAL'S IRAQ EXPERIENCE"
	Moderated by: Roy Schonberg, Director of IT Security and Global Infrastructure
	Panelists: Peter Benedict, RTI's former Chief of Party for the Local Governance Program in Iraq
	John Crites, RTI's Chief Information Officer
	Gordon Cressman, Program Director for Information ad Communication Technology in RTI's International Development Group
	Business Problem: In April 2003, RTI International was awarded a contract by the U.S. Agency for International Development to implement its Local Governance Program in post-war Iraq . To help establish local government councils and to improve municipal service delivery throughout Iraq, RTI deployed more than 200 international experts throughout a country the size of Texas, which lacked even basic communications infrastructure or a transportation system. By June, RTI has opened 22 project offices throughout Iraq 's 18 provinces, supported by RTI's national program headquarters in Baghdad . This program is considered one of the most successful of USAID's post-war reconstruction efforts in Iraq .
	IT Solution: The solutions chosen for this challenge required creativity, dedication and patience. Working in combination with an extensive network of vendors in a challenging, austere environment, RTI's IT team members employed ruggedized computer equipment, a satellite-based system for voice and data, expanded use of radios, and detailed security codes and procedures to communicate securely at the “edges of the map.”

Session 2 Salon VI William Murray's bio	“PRAGMATIC INFORMATION APPROACHES FOR THE ENTERPRISE” Presented by: William Hugh Murray, Senior Forensic Investigator, TruSecure Panelists: Dennis McCarty, N.C. General Assembly Matthew Boykin, N.C. General Assembly Discussion: In the age of the Internet and, at the level of the enterprise CIO, most enterprises use homogenous technology, confront the same threats, manage the same vulnerabilities, and suffer similar consequences. They may all use similar policies, controls, methods, processes, and practices to manage them. While the CIO must ensure that these risks are addressed, the amount of time that he can devote to managing them is limited. This presentation will identify the common risks, provide a model for understanding them, and propose an executive level strategy for addressing them.

2:30PM - 3:30PM Imperial Pre-Function	FINAL DRAWING AND REFRESHMENTS SERVED IN THE VENDOR PAVILION

3:30PM	CONFERENCE ENDS

(Materials contained are for Marketing purposes only. Speakers, topics, etc. are not in final form and are subject to change.)