IT SOLUTIONS FOR BUSINESS PROBLEMS
AGENDA
Wednesday, September 21, 2005
Regional Learning Alliance at Cranberry Woods

 

 

7:30AM-8:00AM

REGISTRATION – Atrium

 

 

8:00AM-9:00AM
Great Ballroom

PEER-TO-PEER NETWORKING/BREAKFAST

 

 

9:00AM-9:15AM

WELCOME

Great Ballroom

Marc Di Francisco, President, CIO Forum & Executive IT Summit


    
Jim Luisi's bio


PROGRAM INTRODUCTION
Jim Luisi, Executive Director, SIM International

 

9:15AM-10:15AM

KEYNOTE - "THE ROLE OF THE CIO IN MATTERS OF BUSINESS POLICY"

Great Ballroom

    
Steve Cooper's bio

Presented by: Steve Cooper, CIO, American Red Cross & Former CIO, Dept. of Homeland Security

 

10:15AM-11:00AM

BREAK - VENDOR PAVILION – Atrium

 

 

11:00AM-Noon

 

 

Session 1
MSA Auditorium

"TECHNOLOGY, WHERE ARE WE, AND WHERE ARE WE GOING?"


    
Rendall Harper's bio

Presented by: Rendall Harper, President and CEO, American Micrographics
Discussion: An overview of technology with a focus on where we are heading in terms of IT leadership leading into a discussion of the popular FAQ: When will we sit at the big table?

 

Session 2
Great Ballroom B

    
David Kluzak's bio


    
Kevin Kern's bio


    
Anuj Dhanda's bio


    
Kerry Kerlin's bio

"CIO PERSPECTIVES: VALUE CREATION THROUGH INTEGRATED BUSINESS SOLUTIONS"
Moderated by: Dave Kluzak, Regional Manager, Computer Associates International
Panelists: Kevin Kern,SVP & CIO, Computer Associates, Inc.
                 Anuj Dhanda, CIO, PNC Bank
                 Kerry Kerlin, CIO, St. Vincent's Hospital
Discussion: IT organizations are under pressure to better understand their companies' strategic and tactical goals and to more closely align their technology investments with those goals. The desired end result is to maximize IT contribution to the performance of the business. Many organizations are struggling with IT best practices and compliance because of poor linkage between technology management and the business. IT organizations must first understand and model the key processes that drive the business and enable regulatory compliance, and then link IT services to the management and monitoring of those processes. To accomplish this, they need both an effective methodology and the requisite technology for highly disciplined IT management. Join us for an interactive discussion that focuses on how IT has the unique opportunity amidst regulations, competitive markets, and “do more with less” to achieve Value Creation through Integrated Business Solutions.

 

Noon-1:15PM
Great Ballroom
    
Ray Gilbert's bio

LUNCHEON KEYNOTE – “NETWORK EVOLUTION & BUSINESS IMPACTS – EXPLORING CONVERGENCE & CELLULAR DATA”
Presented by: Ray Gilbert, AVP for Lucent - IT Enterprise Collaboration; Lucent Technology
Discussion: A dialogue with Lucent IT that outlines a strategic view of the latest trends in network technologies, such as convergence and cellular data. We'll examine convergence & cellular data an describe some views on how these impact IT infrastructure planning and ROI expectations. We'll also describe current wireless technologies and recent proposals for a national First Responder's network. These latest wireless trends have begun delivering compelling and pervasive connectivity linking people and places with business processes. We'll outline some lessons learned & share perspectives gained through interacting with peer IT leaders in North America .

 

1:15-1:45PM

DESSERT – VENDOR PAVILION – Atrium

 

1:45PM-2:45PM
Session 1
MSA Auditorium
Byron Genner's bio

    
Andrew Lawlor's bio

WORKSHOP: "CAMPUS MOBILITY AND TECHNOLOGY DIRECTIONS (WiFi, VoWiFi, 3G INTEROPERABILITY, WiMAX)"
Presented by: Byron Genner, Manager, Enterprise Engagement, Lucent Technology
                        Andrew Lawlor,Assoc. VP Technology & Communications, Edinboro University
Discussion: Lucent observations and recommendations around campus mobility for Edinboro Univ including but not limited to:
- WiFi technology options
- Network management issues and challenges
- Security concerns and challenges
- VoWiFi (why, when)
- Interoperability (with IP PBXs for presence, location applications, with 3G networks via dual mode mobiles)
- Benefits of fixed/mobile infrastructure convergence

    
Myron Gregorek's bio

WORKSHOP: “EXAMINING CONVERGENCE: ASSESSING FUTURE OPTIONS FOR TELECOM SERVICES & INFRASTRUCTURE”
Presented by: Myron Gregorek, Sr. Technology Specialist, Lucent Technologies
Discussion: Two local firms in partnership with Lucent Technologies will share the lessons learned & the progress to-date in creating plans for the evolution of their telecom infrastructure & services. Specifically, these projects examine current network topologies, evaluate options for transitioning voice & data networks to VOIP, & outline preliminary ROI considerations. The presentation will encourage audience participation and open discussion on how services like video conferencing, call centers, and tools to assess application or network performance or new optical & wireless network elements could be incorporated into future converged operations & planning.

 

Session 2
Great Ballroom B

"ADDING VALUE TO YOUR ENTERPRISE"


    
Tom Egan's bio

Presented by: Dr. Tom Egan, Executive Director Business Technology Center, College of Business and Public Affairs, West Chester University
Discussion: It does not matter if IT is strategic or operational, if IT does not deliver value to the enterprise it will be reduced (removed). Today’s presentation will explore current business, economic and IT trends and how IT may be positioned to deliver value to the enterprise. Trends will include mistakes to avoid, tips for success, business alignment (BPM), outsourcing (BPO), any time any where delivery of services, future directions of the Internet(s) and reporting structure.

 

 

2:45PM-3:30PM

BREAK - VENDOR PAVILION – Atrium

 

3:30PM-4:30PM
Session 1
MSA Auditorium

    
Dave Ellard's bio

"THE EXPANDING ROLE OF DATA PROTECTION INTO CORPORATE GOVERNANCE, REGULATORY COMPLIANCE AND ENTERPRISE VALUE PROTECTION"
Presented by:  Dave Ellard , Former CIO for Boston Scientific and EMC, SVP Corporate Development, Glasshouse Technologies
Business Problem: Data Protection has changed from being focused on Data Recovery to Enterprise Protection
IT Solution : A new set of technologies combined with a need for significantly more mature processes. Historically, system failures and data loss typically resulted in lost time to market, resulting in the cost of re-work, lost opportunity and personal inconvenience. More recently, as scrutiny around data management has increased both by regulators wanting transparency in business dealings and by consumers wanting to ensure their privacy and personal information is protected, data protection has expanded in definition to cover not only recovery from data loss, but also data security, disaster recovery, and regulatory compliance.  Far from just additional cost of reproducing data, failures in data protection today can result in significant fines, brand confidence erosion and in the extreme criminal prosecution. With this shifting focus comes a need for even tighter controls and more mature processes in an area of IT all too often neglected as unsexy and of no value-add.  Data Protection is fast becoming the Achilles heel of many corporate governance and policy decisions and as such IT executives must develop a comprehensive strategy to address it and maintain it as a center of excellence.

 

Session 2
Great Ballroom B

"SPENDING SMARTER WHILE INVESTING IN THE FUTURE"


    
Paul Sikora's bio


    
Jay Srini's bio


    
Edward McCallister's bio

Moderated by: Paul Sikora, VP, IT Transformation, Information Services Division, UPMC
Panelists: Edward McCallister, CIO, UPMC Health Plan
                 Jay Srini, VP, Emerging Technologies, Information Services Division, UPMC
                 Discussion: The University of Pittsburgh Medical Center (UPMC) has entered into a multi-year partnership (not outsourcing) with IBM to completely reengineer their technical infrastructure; hardware and processes. The end result will provide UPMC with a state-of-the-art infrastructure, in reference to both efficiency and economy. The UPMC IT budget has not been increased to accomplish this aggressive goal. This session will include a presentation of the UPMC-IBM project goals and objectives, followed by an open panel discussion. The panel members consist of numerous managers from the UPMC business units impacted by this project.

 

4:30PM

EXECUTIVE RECEPTION

Great Ballroom

Admittance by Conference Badge or VIP Pass Only, Complimentary hors d'oeuvres and beverages

 

 

IT SOLUTIONS FOR BUSINESS PROBLEMS
AGENDA
Thursday, September 22, 2005
Regional Learning Alliance at Cranberry Woods

 

7:30AM-8:00AM

REGISTRATION – Atrium

 

8:00AM-9:00AM
Great Ballroom

PEER-TO-PEER NETWORKING/BREAKFAST

 

9:00AM-9:15AM

WELCOME & PROGRAM INTRODUCTION

Great Ballroom

Marc Di Francisco, President, CIO Forum & Executive IT Summit


PROGRAM INTRODUCTION
Ken Sochats, Co-Conference Director, Visual Information Systems Center, University of Pittsburgh

 

9:15AM-10:15AM
Great Ballroom
    
Ken Sochats' bio


Michael Comisky's bio

    
Mathews' bio


Charles Rodger's bio

"BUSINESS SURVIVAL"
Moderated by: Ken Sochats, Director, Visual Information Systems Center, University of Pittsburgh
Panelists: Michael Comisky, Executive Director, Pittsburgh Regional Business Coalition for Homeland Security (PRBCHS)
                 George Mathews, President, Three Rivers Contingency Planning Association (TRCPA)
                 Charles Rodger, Vice President, Contingency Planning, PNC Corporation
Discussion: Businesses have long been concerned about their ability to survive natural disasters. The added potential of terrorism has magnified these concerns. This panel will discuss business survival from multiple perspectives. The presentation will begin with the national view (DHS), and then provide regional (PRBCHS), professional and corporate perspective (PNC Bank). The panel will highlight important similarities, differences and challenges in these perspectives and explore how we might develop a unified effort to deal with emergencies of all types.

 

10:15AM-11:00AM

BREAK - VENDOR PAVILION – Atrium

 

11:00AM-Noon
Session 1
MSA Auditorium

    
Doug Hubbard's bio

" FOUR REVELATIONS: FINDINGS FROM 10 YEARS OF MEASURING IT RISK AND VALUE WITH MATHEMATICAL METHODS"
Presented by:  Doug Hubbard, Inventor of Applied Information Economics (AIE) and has critical praise from Gartner, Meta , Forester, and Giga Information Group. His articles and interviews are published in CIO Magazine, Information Week and Baseline Magazine. He derives his findings from 45 case studies done with the AIE method over the last 10 years.
Business Problem: Most IT organizations don't measure risk in the same way an actuary or statistician would and most don't attempt to build economic models to estimate even the most “intangible” benefits. This results in missing some of the most important trends, risks and metrics in IT today.
Solution: Using data from 45 statistical case studies with a total of over 3,000 variables and hundreds of tracked forecasts, Hubbard has found four key revelations that may profoundly affect what you measure, where you invest and how you control risks.

 

Session 2
Great Ballroom B

    
David Kalb's bio

"CREATING BUSINESS VALUE WITH WIRELESSLY ENABLED BUSINESS PROCESSES"
Presented by: David Kalb, Senior Data Solution Consultant, Cingular Wireless
Discussion: Companies use wireless data solutions today primarily to drive productivity and reduce cost. Companies are also looking to improve customer satisfaction, increase revenue and create competitive differentiation with wireless data solutions. These are findings from research Cingular conducted jointly with Accenture. This session will discuss findings from detailed interviews with 25 companies who had multiple wireless production deployments. Specific topics include; improving productivity with real-time wireless data solutions, opportunities for real-time wireless enablement, wide-area wireless implementation strategies and implementation examples.

 

Noon-12:30

Buffet Luncheon

 

12:30PM-1:30PM
Great Ballroom

    
Dan Mehan's bio

LUNCHEON KEYNOTE - “LEADING INNOVATION WHILE MAINTAINING STABLE OPERATIONS—THE CIO BALANCING ACT”
Presented by: Dr. Dan Mehan , CIO, FAA
Discussion: The Federal Aviation Administration maintains, operates, and regulates the largest and most complex aviation system in the world. The challenge of the FAA CIO is to lead innovation while maintaining stable operations. In his presentation, Dr. Mehan will talk about the FAA's IT Strategy and its accomplishments and objectives in each of three areas: Business Value—developing strong IT business cases; Cyber Security—using our “android” cyber defense model to achieve a grade of A- in FISMA and to lead exploratory work in adaptive quarantine; and Electronic Government—getting to “green.” on the President's Management Agenda. He will also outline the challenges and insights gained along the way and various key attributes a CIO needs to be successful.

 

1:30PM-2:00PM

DESSERT – VENDOR PAVILION – Atrium

 

 

 

2:00PM-2:15PM
Atrium

FINAL DRAWINGS & REFRESHMENTS SERVED IN THE VENDOR PAVILION

 

 

2:15PM

CONFERENCE ENDS