7:30AM-8:00AM

REGISTRATION – Foyer

8:00AM-8:45AM
Intercontinental 1

PEER-TO-PEER NETWORKING/CONTINENTAL BREAKFAST

8:45AM-9:15AM
Intercontinental 1

    
Hugh Moore's bio
    
Nancy Markle's bio

WELCOME
Marc Di Francisco, President, CIO Forum & Executive IT Summit

PROGRAM INTRODUCTION
Hugh Moore, President, SIM Central Florida
Nancy Markle,  Past President, SIM International

9:15AM-10:15AM
Intercontinental 1

    
June Drewry's bio

    
Darwin John's bio

    
Mike Carleton's bio

    
Conrad Cross's bio

    
Marilyn Buckner's bio

KEYNOTE ADDRESS - "IT LEADERSHIP"
Moderated by: June Drewry, CIO, Chubb Group of Insurance Companies
Panelists: Darwin John, Advisory Board Member, FBI and former CIO, FBI
                Mike Carleton, CIO, General Services Administration
                Conrad Cross, CIO, City of Orlando
                Marilyn Buckner, Ph.D., President, National Training Systems, Inc.

10:15AM-11:00AM
Regency Prefunction

BREAK - VENDOR PAVILION

11:00AM-Noon

Session 1
Regency A

    
Neil Montanari's bio

    
Francis Hart's bio

    
Frank Wise's bio

"DISASTER RECOVERY PREPAREDNESS - WEATHERING THE STORM"
Moderated by: Neil . Montanari, Director of Wireless Data, Verizon Wireless
Panelists: Major Francis K. Hart, Jr., Polk County Sheriff's Dept.
                 Frank Wise, Executive Director Network Florida Region, Verizon Wireless
Business Problem: Verizon Wireless in conjunction with the Polk County Sheriff’s Office are proven leaders in reliability and disaster recovery. Our panel discussion will provide key insight into these areas. With the past 2 phenomenal hurricane seasons, VZW and Polk County were prepared in terms of keeping up a life-saving network and are prepared to speak to the importance for all business leaders (CIOs and Executive IT leadership) in being equipped for both communication needs as well as maintaining IT infrastructure.
IT Solution: Business continuity is vital in preparing a network and various resources for major disasters. Redundancy and planning are the key tactics in weathering the storm.

Business Continuity is the process of planning to ensure that an organization can survive an event that causes interruption to normal business processes. Verizon Wireless will show how two organizations, a wireless carrier and a government agency manage during a natural disaster. The presentation will include pre-planning as well as recovery efforts.

Session 2
Regency D

"CREATING BUSINESS VALUE THROUGH COLLABORATION"
Presented by: Dennis Karlinsky, Group Product Manager, Microsoft Corporation
Discussion: Collaboration tools, and more specifically a collaboration environment, can lead to dramatic increases in business value through both decreased IT support requirements and costs as well as more effective business processes. This can be done by connecting people with the right information at the right time, by connecting people with the right people (either other employees or external to the organization) and by connecting people with the right business processes. In a rich collaborative environment, employees are able to make more accurate and timely decisions, teams can work more effectively together to drive greater results, and organizations on a whole have better connections with their customers and suppliers. And at the same time user-based collaboration technologies can reduce loads on IT staff to provision custom tools for end-users to do their jobs.

Noon-1:15PM
Intercontinental 1

    
Ray Gilbert's bio

LUNCHEON KEYNOTE – “CONVERGENCE, NETWORK EVOLUTION & BUSINESS IMPACTS”
Presented by: Ray Gilbert, AVP for Lucent - IT Enterprise Collaboration;Lucent Technologies
Discussion: A dialogue with Lucent IT that outlines a strategic view of the latest trends in network technologies, such as convergence, VoIP and cellular data. We'll examine some views on how these impact IT infrastructure planning and ROI expectations, as well as changing the way we think about linking people and places with business processes. We'll also outline some lessons learned & share perspectives gained through interacting with peer IT leaders across North America.

1:15PM-1:45PM
Regency Prefunction

DESSERT – VENDOR PAVILION

1:45PM-2:45PM
Session 1
Regency A

    
Myron Gregorek's bio

    
Theresa Spralling's bio

WORKSHOP: "FUTURE-PROOFING YOUR ENTERPRISE COMMUNICATIONS INFRASTRUCTURE"
Presented by: Myron Gregorek, Sr. Technology Specialist, Lucent Technologies
                       Theresa Spralling, End User Engagement Team, Lucent Technologies
Discussion: Communications technology is rapidly changing with the integration of voice and data, wireline and wireless applications. Our workforce is becoming more mobile and VoIP is gaining rapid acceptance. It is more important than ever for companies to make sure they implement strategies to embrace these changes without having to completely rip out and replace their communications infrastructure. As with most technology advancements, if not set up and deployed correctly, a VoIP solution can expose an organization to security breaches, service interruptions and loss of productivity.

Attend this breakout and learn steps you may take to develop an enterprise communications strategy and future- proof your existing infrastructure. SIM Chapter member, in partnership with Lucent Technologies, will share lessons learned and progress to-date in creating their company plans for the evolution of their telecom infrastructure and services.

Session 2
Regency D

    
W. Curtis Preston's bio

"THE EXPANDING ROLE OF DATA PROTECTION INTO CORPORATE GOVERNANCE, REGULATORY COMPLIANCE AND ENTERPRISE VALUE PROTECTION"
Presented by: W. Curtis Preston, Vice President of Data Protection,
                       GlassHouse Technologies, Inc.
Business Problem: Data Protection has changed from being focused on Data Recovery to Enterprise Protection.
IT Solution: A new set of technologies combined with a need for significantly more mature processes.
Historically, system failures and data loss typically resulted in lost time to market, resulting in the cost of re-work, lost opportunity and personal inconvenience. More recently, as scrutiny around data management has increased both by regulators wanting transparency in business dealings and by consumers wanting to ensure their privacy and personal information is protected, data protection has expanded in definition to cover not only recovery from data loss, but also data security, disaster recovery, and regulatory compliance. Far from just additional cost of reproducing data, failures in data protection today can result in significant fines, brand confidence erosion and in the extreme criminal prosecution. With this shifting focus comes a need for even tighter controls and more mature processes in an area of IT all too often neglected as unsexy and of no value-add. Data Protection is fast becoming the Achilles heel of many corporate governance and policy decisions and as such IT executives must develop a comprehensive strategy to address it and maintain it as a center of excellence.

2:45PM-3:30PM
Regency Prefunction

BREAK - VENDOR PAVILION

3:30PM-4:30PM
Session 1
Regency A

    
Abhi Ingle's bio

"CREATING BUSINESS VALUE WITH WIRELESSLY ENABLED BUSINESS PROCESSES"
Presented by: Abhi Ingle, Vice President Data Solutions Consulting, Cingular Wireless
Discussion: Companies use wireless data solutions today primarily to drive productivity and reduce cost. Companies are also looking to improve customer satisfaction, increase revenue and create competitive differentiation with wireless data solutions. These are findings from research Cingular conducted jointly with Accenture. This session will discuss findings from detailed interviews with 25 companies who had multiple wireless production deployments. Specific topics include; improving productivity with real-time wireless data solutions, opportunities for real-time wireless enablement, wide-area wireless implementation strategies and implementation examples.

Session 2
Regency D

Jon Winsett's bio

    
Jeannie Calabrese's bio

    
Tom Ward's bio

    
Lois Racich's bio

"BEST IN CLASS - TIPS AND TECHNIQUES FOR PAYING FAIR MARKET ON YOUR IT PURCHASES"
Moderated by: Jon Winsett, Managing Partner, NPI
Panelists: Jeannie Calabrese, Sr. Vice President IS, Attorneys' Title Insurance Fund,
                 Inc.
                 Tom Ward, Sr. VP & CIO, Hughes Supply
                 Lois Racich, Director for IT Operations and Architecture, Harcourt Education
Business Problem: The great pricing disparity that exists in the technology market has created an environment where no two companies pay the same for technology. With increasing scrutiny on every IT dollar spent, how can you be sure you are getting a fair price?
Solution: Through the use of comprehensive market information companies can finally compare their spending to the broader market and navigate ever-changing market conditions, trends, and pricing to ensure they pay a fair price for all their IT expenditures. Join the panelists for a hands-on session where award-winning tips and techniques are discussed that can help you measure and manage the effectiveness of your IT purchasing process.

4:30PM
Intercontinental 1

EXECUTIVE RECEPTION
Admittance by Conference Badge or VIP Pass Only, Complimentary hors d'oeuvres and beverages

7:30AM-8:00AM

REGISTRATION – Foyer

8:00AM-8:45AM
Intercontinental 1

PEER-TO-PEER NETWORKING/CONTINENTAL BREAKFAST

8:45AM-9:15AM
Intercontinental 1

    
Andy Wing's Bio

    
Andrew Jackson's Bio

WELCOME
Marc Di Francisco, President, CIO Forum & Executive IT Summit

PROGRAM INTRODUCTION
Andy Wing, Past President, SIM Central Florida
Andrew Jackson, Co-Chair, SIMposium 2006

9:15AM-10:15AM
Intercontinental 1

    
David S. Clarke's bio

KEYNOTE - "THE ROLE OF THE CIO IN MATTERS OF BUSINESS POLICY"
Presented by: David S. Clarke, CTO, American Red Cross

10:15AM-11:00AM
Regency Prefunction

BREAK VENDOR PAVILION

11:00AM-Noon
Session 1
Regency A

    
Toby Miller's bio

    
Laura Hall's bio

    
Tom Ward's bio

    
Bob Yanckello's bio

    
Margaret Godsea's bio

"IT STRATEGY - A PRAGMATIC LOOK AT MAXIMIZING YOUR
BOTTOM LINE"
Moderated by: Toby Miller, Principal Consultant, The North Highland Company
Panelists: Laura Hall, Vice President, IT Business Technology, Walt Disney World
                 Tom Ward, Sr. VP & CIO, Hughes Supply
                 Bob Yanckello, Director of Computer Services & Telecommunications,
                 University of Central Florida
                 Margaret Godsea, Former SVP & CIO, AFC Enterprises
Business Problem:  This presentation will address how to establish a long-term competitive vision that also supports concrete measurable results.
IT Solution: Mission, Vision, Value, Critical Initiatives, Market Differentiators, Key Performance Indicators.
In this session panelists will share how they align high level strategic business goals within an IT organization. The discussion will focus on how IT leadership turns strategy into something that is actionable, focused, pragmatic, and measurable.

Session 2
Regency D

    
Doug Hubbard's bio

"FOUR REVELATIONS: FINDINGS FROM 10 YEARS OF MEASURING IT RISK AND VALUE WITH MATHEMATICAL METHODS"
Presented by: Doug Hubbard, Inventor of Applied Information Economics (AIE)and has critical praise from Gartner, Meta, Forester, and Giga Information Group. His articles and interviews are published in CIO Magazine, Information Week and Baseline Magazine. He derives his findings from 45 case studies done with the AIE method over the last 10 years.
Business Problem:Most IT organizations don't measure risk in the same way an actuary or statistician would and most don't attempt to build economic models to estimate even the most "intangible" benefits. This results in missing some of the most important trends, risks and metrics in IT today.
Solution: Using data from 45 statistical case studies with a total of over 3,000 variables and hundreds of tracked forecasts, Hubbard has found four key revelations that may profoundly affect what you measure, where you invest and how you control risks

Noon

LUNCHEON BUFFET

12:30PM-1:15PM
Intercontinental 1

    
Harry W Zike's bio

LUNCHEON KEYNOTE "A CFO'S EXPECTATIONS OF A CIO"
Presented by: Harry W Zike, VP & CFO, Siemens Power Generation, Inc.
- From an implementer or order taker to an integral part of the business process/decision - Business partner
- From computer/network security protector to Enterprise Risk manager - Risk Taker / Manager
- From cost center to capitalizable asset - Value Proposition
- From doer to vendor / people manager - Value Delivery
- From continual headhunter to human resource developer - HR Capital Management
- From IT Acronyms to C-Suite dialog - Seat at the Right Table

So what should one do now:?
- Learn Finance / Business Administration (it's the language of Business)
- Market Yourself as a total solution (to the immediate issue plus much more)
- Manage a vendor (from the contract to the costs to the value add)
- Become the Bridge between the Nerd World and the Business World (show knowledge of both, but tailor it to your audience)
- Search for Opportunities to Improve the Business - beyond just security, speed, customer satisfaction or the latest hi- tech gizmo.

1:15PM-1:45PM
Regency Prefunction

DESSERT – VENDOR PAVILION

1:45PM-2:45PM
Session 1
Regency A

    
Thomas A. Colbert's bio

"THE FUTURE AIN'T WHAT IT USED TO BE: MANAGING THE HUMAN FACTORS OF TECHNOLOGY CHANGE"
Presented by: Thomas A. Colbert, Change Enablement Specialist, CSS, Inc.
Business Problem: It's clear "the future ain't what it used to be". Industry, business and technology are changing at warp speed. What used to capture markets may now cause the loss of those same markets, and out if this, a new equation has emerged: "business process equals IT". The role of Information Technology has moved from technical to strategic, and effectively leading change can be the key to thriving rather than merely surviving.
IT Solution: For any new technology or business change to be fully realized, an integrated change management approach that operates at the enterprise, division,team and individual level is a necessary requirement. The best companies are addressing risks and challenges by using a purposeful approach to enabling change that starts at inception and stays focused for the life of the project or change. This session will map out a general overview of change management at each level. Using proven approaches, tools and studies participants will learn what is needed to build (and sell) an effective change approach that will transition their organization and teams through a major change and mitigate risks that accompany the "human" side of business.

Session 2
Regency D

    
Chuck Kirchner's bio

Michael Tainter's bio

"IT SERVICE MANAGEMENT, A FAST PRACTICAL START - ADVICE FROM REAL WORLD EXPERIENCE"
Presenters: Chuck Kirchner, Practice Manager, IT Strategy, Forsythe Technology
                    Michael Tainter, Principal Consultant, Forsythe Technology
Discussion: Every IT organization today is dealing with the same issues to some degree:
                 - Better aligning with business customers
                 - Providing IT services to these customers efficiently and at an optimal cost
                 - Complying with industry and government regulations
                 - Addressing the outsourcing versus insourcing question
                 - Creating an IT service oriented culture where employees want to work

More and more, IT organizations are realizing that IT Service Management (ITSM), based on ITIL process and best practices, provides a framework for the effective delivery of services by an IT organization to its business customers. As IT organizations continue to become more educated on ITSM and ITIL, they realize it takes time to evolve from a reactive, technology-focused cost center to a proactive, business-focused service provider. This session focuses on providing IT organizations advice and tips, based on real world experience, on how to get started and how to turn the concepts into implemented capabilities quickly. It includes an overview of ITSM and ITIL, and recommendations based on the key components of services, organization, process and technology.

2:45PM-3:45PM
Intercontinental 1

    
Rick Sickles' bio

    
Kevin Gallagher's bio

    
Neal Gallagher's bio

    
Carl Gill's bio

    
Beth Lang Golub's bio

    
Tony Hughes's bio

"WILL WE HAVE THE IT COLLEGE GRADUATES TO SUPPORT OUR BUSINESS IN 2010?"
Moderated by: Rick Sickles, UCF Adjunct Professor of Information Technology
Panelists: Dr. Kevin Gallagher, Professor of MIS, FSU
                 Dr. Neal Gallagher, Dean, College of Engineering & Computer Science, UCF
                 Carl Gill, Director of IT, DeVry University
                 Beth Lang Golub, Executive Editor, John Wiley & Sons, Inc.
                 Tony Hughes, Chair IT Workforce Committee, O-Force.
Discussion: The decline in IT Students is in a dramatic downward spin not seen before. What are the reasons that Computer Science and IT students are deciding to not enter the IT field? Hear from our industry expert who publishes the IT textbooks for students and who is one of the first to see the trend. Understand from our own UCF College Dean and MIS Professor from FSU who see the trend and why it is happening. Learn from DeVry's Central Florida CIO, National Training PHD consultant, and O-Force Executive Director what are we doing or plan to do about this trend What implications does this have for how organizations address current and future IT needs and for IT education in universities? This trend has implications for understanding how organizations should recruit, develop, and retain in-house IT skills and capabilities and what skills and capabilities universities should be providing in their graduates.

3:45PM-4:45PM
Regency Prefunction

FINAL DRAWINGS & REFRESHMENTS SERVED IN THE VENDOR PAVILION

4:45PM

CONFERENCE ENDS