PTCE:-

IT SOLUTIONS FOR BUSINESS PROBLEMS
AGENDA
Tuesday, December 14, 2004
Orlando Centroplex Expo Center
Orlando, FL



7:30AM-8:00AM	REGISTRATION – Foyer

8:00AM-9:00AM Ivanhoe – Hall 300	PEER-TO-PEER NETWORKING/CONTINENTAL BREAKFAST

9:00AM-9:15AM Ivanhoe – Hall 300 Rick Sickles's Bio Andy Wing's Bio	WELCOME Marc Di Francisco, President, CIO Forum & Executive IT Summit Richard Sickles, President, SIM Central Florida PROGRAM INTRODUCTION Andy Wing, Co-Conference Director, Past President, SIM Central Florida Chapter

9:15AM-10:15AM Ivanhoe – Hall 300 Doug Hubbard's bio	“MEASURING RISK AND VALUING INFORMATION” Presented by: Doug Hubbard, President, Hubbard Decision Research, Published numerous times in CIO Magazine Business Problem: Measuring Risk and the economic impact of information value Solution: "Applied Information Economics (AIE) is the most powerful quantitative methodology available today for assessing any risk or intangible in major IT decisions. AIE computes risk and other factors in an actuarially, economically and statistically-sound manner so that decision makers know they are making the best possible choices. AIE has been applied in a variety of Fortune 100 companies and major government institutions for the last 10 years. Although extremely sophisticated, AIE's unique strengths is creating practical decision support analysis regardless of the environment. Doug Hubbard is one of the most asked-for speakers in the CIO Forum and has published many articles about risk and IT valuation in CIO Magazine and Information Week."

10:15AM- 11:00AM	BREAK - VENDOR PAVILION – Killarney – Hall 400

11:00AM-Noon
Session 1 Highland – Hall 200 Raj Sodlapur's Bio John Goodchild's Bio	"ARE YOU PREPARED FOR ELECTRONIC DISCOVERY?" Presented by: Rajiv Sodlapur, Product Manager, Iron Mountain John Goodchild, III, Partner, Morgan, Lewis & Bockius LLP, Discussion: It doesn't take a vivid imagination to picture lawyers or regulators demanding massive amounts of old E-mail as part of an investigation. A trip through recent headlines suffice to show why E-mail is one of the primary targets in legal discovery. What's the right business, technology, and legal strategy for what to keep, what not to keep, and how to store and access E-mail? Hear business and legal specialists share their advice on how to prepare a data strategy with an eye toward the legal discovery process you hope never comes. You'll learn: -- Whether your current E-mail retention strategy is up to the task of an electronic discovery -- What an electronic discovery can cost, and how to minimize that -- What role disaster-recovery, backup systems can play, and when they might not be enough

Session 2 2nd Floor Jeff Thoman's Bio	"MIGRATION FROM UNIX TO MICROSOFT: A CASE STUDY" Presented by: Jeff Thoman, Manager, Application Platform, Microsoft Business Problem: Lowering total cost of ownership for your IT environment Solution: Migrating from Unix; Organizations today are constantly being asked to improve performance, availability, manageability and serviceability - and at the same time reduce costs and complexity. Find out why many organizations currently on UNIX platforms are turning to Windows Server to run their client and server business applications, without abandoning existing investments in UNIX applications and infrastructure.

Session 3 3rd Floor Jeannie's Bio	"HOW TO BE A COST CUTTING HERO WITHOUT SACRIFICE" - NPI, A THREE TIME GARTNER AWARD WINNER, TELLS YOU HOW! Presented by: Jeannie Calabrese, Senior Vice President Information Services, Attorney's Title Insurance Fund, Inc. Todd R. Wolff, Executive Vice President, NPI Jon Winsett, Vice President & General Manager, NPI Jeff Muscarella, Director of Client Services, NPI Business Problem: No two companies pay the same for technology...how can you be sure YOU are getting a fair price? Solution: NPI's award-winning Fair Market ValueT offering delivers dollars back into your budgets. CIO's from around the country continue to benefit from NPI's Fair Market ValueT offering by ensuring they are paying a fair price for all their technology purchases and operating expenses. NPI offers a comprehensive set of tools and methodologies for analyzing current IT investments and the expertise to derive additional value from these investments, while simultaneously cutting unnecessary costs. With NPI, CIOs are assured of getting the right technology at a fair price and achieving absolute value for IT investments.

Noon-1:15PM Ivanhoe – Hall 300 Ray Gilbert's bio	LUNCHEON KEYNOTE – “NETWORK EVOLUTION & BUSINESS IMPACTS – EXPLORING CONVERGENCE & CELLULAR DATA” Presented by: Ray Gilbert, AVP for Lucent-IT Enterprise Collaboration; Lucent Technologies Discussion: A dialogue with Lucent IT that outlines a strategic view of the latest trends in network technologies, such as convergence and cellular data. We’ll examine convergence & cellular data and describe some views on how these impact IT infrastructure planning and ROI expectations. We’ll also describe current wireless technologies and recent proposals for a National First Responder’s network. These latest wireless trends have begun delivering compelling and pervasive connectivity linking people and places with business processes. We’ll outline some lessons learned & share perspectives gained through interacting with peer IT leaders in North America.

1:15PM-1:45PM	DESSERT – VENDOR PAVILION – Killarney – Hall 400

1:45PM-2:45PM
Session 1 Highland – Hall 200 Myron Gregorek's bio	WORKSHOP: “EXAMINING CONVERGENCE: ASSESSING FUTURE DIRECTIONS AND OPTIONS FOR TELECOM SERVICES & INFRASTRUCTURES” Presented by: Myron Gregorek, Sr. Technology Specialist, Lucent Technologies & SIM Chapter Members Discussion: Local SIM Chapter firms in Orlando and Raleigh in partnership with Lucent Technologies will share processes, progress and lessons learned to-date in creating plans for the evolution of their telecom infrastructures & services. Specifically, these projects examine current network topologies, evaluate options for transitioning voice & data networks to VOIP, & outline some preliminary ROI considerations. The presentation will use the members networks as examples to encourage audience participation and discussion on how services like video conferencing, call centers, application or network performance tools or new optical & wireless network elements could be incorporated into future enterprise infrastructures that support converged applications like VOIP.

Session 2 2nd Floor Rich Parente's bio	"DATABASE ARCHIVING ESSENTIALS FOR INFORMATION LIFECYCLE MANAGEMENT" Presented by: Rich Parente, VP Professional Services, Princeton Softech Discussion: Database growth continues to accelerate and new legislation has increased the data retention requirements across industries. It is important to keep historical data accessible for business, legal and compliance reasons. How can you reduce the cost of managing and storing data throughout the information lifecycle? Your IT budgets are tight and your company is pressured to satisfy all its business objectives. What options do you have? You are invited to Princeton Softech's session to learn how companies like Money Management International (MMI) are addressing the database growth challenges and implementing database archiving as a long-term strategic solution.

Session 3 3rd Floor Russ Hauck's bio Chris Stapleton's bio Guy Hagen's bio	"SIMULATION AND DIGITAL MEDIA" Moderated by: Russ Hauck, Executive Director, National Center for Simulation Panelists: Chris Stapleton, Director of UCF's Media Convergence Laboratory Guy Hagen, President, Innovation Insight Discussion: The state of Florida is home to a very significant and growing high-technology modeling, simulation and training (MS&T) industry, representing over 300 companies and direct employment of more than 16,000 jobs. Within the state, Central Florida is actually the world's capital for this industry, with the largest concentration of government, industry and academic activity focused on all aspects of training and simulation technology. While much of this activity is in support of military simulation and training, it is growing in other directions – and there is also the strong and closely-related digital media industry in Central Florida, an industry that has grown up in support of entertainment technology, such as theme parks, movie and television production, and electronic games. This panel session will provide a discussion of the depth and breadth of the simulation and digital media industry in Central Florida, their convergence, economic impact, and prospects for the future.

2:45PM-3:30PM	BREAK - VENDOR PAVILION – Killarney – Hall 400

3:30PM-4:30PM
Session 1 Highland – Hall 200 Matt McCafferty's bio Mark Perlstein's bio John McCarley's bio	"OUTSOURCING CASE STUDIES, TRENDS AND DIRECTION" Moderated by: Matt McCafferty, Vice President/National Practice Leader, Application Outsourcing CIBER, Inc Panelists: Mark Perlstein, Vice President, CIBER IT Operations John McCarley, CIO & VP of IT,Bowe Bell & Howell Business Problem: Initially organizations looked towards Full Infrastructure Outsourcing to reduce cost. As outsourcing has matured both providers and customers have learned from the experience and are looking for business value in addition to cost reductions. This has led to Selective Applications Outsourcing for development and support with multiple delivery options to choose from On-site, Offsite and Offshore. This panel will review the key lessons learned and will discuss current trends for achieving more business value from outsourcing.

Session 2 2nd Floor Dave Rasmussen's bio Serena Frank's bio John Stehman's bio Molly Mahoney's bio Jim Morgan's bio	"BEYOND SARBANES-OXLEY: IT GOVERNANCE BEST PRACTICES" Moderated by: Dave Rasmussen, Vice President, SIM Central Florida Panelists: Serena Frank, IT Program Management Officer, Harcourt John Stehman, Principal Analyst, Robert Frances Group Molly Mahoney, Sr. Manager, IT Governance, Attorney's Title Insurance Fund Jim Morgan, Principal, The North Highland Company Discussion: By now, most IT executives have heard of the IT implications of the Sarbanes-Oxley Act. Some have moved forward to determine major business needs for compliance and to implement new solutions. Others, however, are still struggling to understand what they need to do in order to support corporate compliance. And those companies not directly subject to the law's provisions may still be wondering what all the fuss is about. This panel will discuss the importance of effective IT Governance procedures, business rules for managing repetitive work and the benefits of best practices in the IT workplace. Panelists will briefly review selected case studies before opening the session to questions from the audience.

4:30PM Ivanhoe – Hall 300	EXECUTIVE RECEPTION Admittance by Conference Badge or VIP Pass Only, Complimentary hors d’oeuvres and beverages

IT SOLUTIONS FOR BUSINESS PROBLEMS
AGENDA
Wednesday, December 15, 2004
Orlando Centroplex Expo Center
Orlando, FL


7:30AM-8:00AM	REGISTRATTION – Foyer

8:00AM-9:00AM Ivanhoe – Hall 300	PEER-TO-PEER NETWORKING/CONTINENTAL BREAKFAST

9:00AM-9:15AM Ivanhoe – Hall 300 Dave Rasmussen's bio	WELCOME Marc Di Francisco, President, CIO Forum & Executive IT Summit PROGRAM INTRODUCTION Dave Rasmussen, Conference Director, VP & Program Chair, SIM Central Florida

9:15AM-10:15AM Ivanhoe – Hall 300 John Koenig's bio Tom Huber's bio Richard Joyce's bio Rob Wight's bio John Hillenmeyer's bio	KEYNOTE PANEL DISCUSSION - "THE CEO'S PERSPECTIVE ON IT" Moderated by: John Koenig, Executive Director, O-Force Panelists: Thomas V. (Tom) Huber, President and CEO, Collegis, Inc. Richard F. Joyce, Vice Chairman, President and Co-Chief Executive Officer, Dixon Ticonderoga Rob Wight, CEO and President, Channel Intelligence John Hillenmeyer, President & CEO, Orlando Regional Healthcare

10:15AM-11:00AM	BREAK VENDOR PAVILION – Killarney – Hall 400

11:00AM-Noon Session 1 Andy Mayfield's bio David Gallaspy's Bio Rick Perry's Bio	"ENTERPRISE PERFORMANCE MANAGEMENT: LINKING STRATEGY TO OPERATIONS" Moderated by: Andy Mayfield, Vice President, The North Highland Company Panelists: David Gallaspy, Former VP, Mirant and Southern Company Rick Perry, Former CIO, BayCare Health Systems Business Problem: EPM is focused on solving the business problem of aligning corporate strategy and tactical processes through integrated reporting and metrics. IT Solution: IT solutions in support of EPM facilitate the function of Strategy Articulation, Balanced Scorecard, Performance Dashboards, and Process Management. Specific IT solutions include Extraction, Transformation, and Loading (ETL), data warehouses/marts, OLAP/purpose-built applications, and Web portal / MS applications. Abstract

Session 2 2nd Floor William Murray's bio	"PRAGMATIC APPROACHES TO ENTERPRISE INFORMATION SECURITY" Moderated by: William Murray, Senior Forensic Investigator, TruSecure Panelists: TBD Business Problem: Information security and how to manage risk, threats and vulnerabilities across the enterprise. IT Solution: A layered approach to information security that encompasses assets, people, processes and policies In the age of the Internet and at the level of the enterprise CIO, most enterprises use homogenous technology, confront the same threats, manage the same vulnerabilities, and suffer similar consequences. They may all use similar policies, controls, methods, processes, and practices to manage them. While the CIO must ensure that these risks are addressed, the amount of time that he can devote to managing them is limited. This presentation will identify the common risks, provide a model for understanding them, and propose an executive level strategy for addressing them.

Noon – 1:00PM Ivanhoe – Hall 300 Nancy Markle's bio Jim Glendinning's bio	LUNCHEON ADDRESS – “HOW SIM / IT HAS CHANGED IN THE LAST YEAR” Presented by: Nancy Markle, President, SIM International LUNCHEON ADDRESS - "UCF CYBER FORENSIC INITIATIVE" Presented by: Jim Glendinning, Chief of the Secret Service Introduce the USSS Electronic Crimes Taks Force concept, which includes areas of emphasis for the goverment concerning infrastructure protection - Overview of your lab at the National Center for Forensic Science / UCF - Let you members know what our capabilites are in the Orlando area - Answer questions regarding USSS response capabilites

1:00PM-1:30PM	DESSERT – VENDOR PAVILION – Killarney – Hall 400

1:30PM-2:30PM Highland – Hall 200 Tony Hughes's bio Tom Huber's bio Tom Ward's bio Bob Wagner's bio Dave Rasmussen's bio	KEYNOTE ADDRESS – “RECLAIMING YOUR SEAT AT THE STRATEGIC TABLE - WHAT CIOS MUST DO TO SURVIVE AND THRIVE” Moderated by: Tony Hughes, CIO, CNL Financial Group Panelists: Tom Huber, President and CEO, Sungard Collegis Tom Ward, CIO, Hughes Supply Bob Wagner, CTO, Tupperware Dave Rasmussen, President, Stratner Company Business Problem: Today, many CIOs are struggling to hold on to their seat at the strategic table. It is not uncommon for CEOs and/or the board of directors to be unimpressed with the strategic significance and ROI produced by technology projects. As a result, technology investments have been reduced, IT services have been outsourced or off-shored, and many CIOs, who once reported to the CEO, now report to the CFO. Recent articles in prestigious business magazines have reported that IT is a commodity service with little strategic value and does not matter. Without being part of the inner circle, and feeling that their purpose is to oversee back office operations for other executives, CIOs cannot maximize their value to the company. Worse, they have fallen prey to company politics and lost credibility, and many have lost their jobs. Solution: A CIO must be a strong business leader with technology expertise, not the reverse. To be part of the executive inner circle, he/she must speak the language of the business, be a trusted partner and provide valuable contributions. It is essential that the CIO have a strong relationship with the CEO and other members of the executive team and understand and support their needs. To do this, the CIO must find ways to work with the executive team to develop and accomplish strategic goals. He/she must thoroughly understand the company's strategy, customers, products, competitors, and technology's role to move the company forward. Abstract

2:30PM-3:00PM Killarney – Hall 400	FINAL DRAWINGS & REFRESHMENTS SERVED IN THE VENDOR PAVILION

3:00PM-4:00PM Highland - Hall 200 Conrad Cross's bio Bob Wagner's bio George Kosmac's bio Richard Newman's bio Gil Sturgis's bio	"FLORIDA HURRICANES 2004 - LESSONS LEARNED - THE CIO'S PERSPECTIVE" Moderated by: Conrad Cross , CIO, City of Orlando Panelists: Bob Wagner, CTO, Tupperware George Kosmac, CIO, Seminole County Schools Dr. J. Richard (Dick) Newman, PD.D., CIO & Professor, Computer Science, Florida Institute of Technology (FIT) Gil Sturgis, Director of IT, Florida Hospital Business problem: How to maintain business continuity operations in times of disasters. Planning for hurricanes (securing backups, vendor agreements, etc.) Operations during the storm (staffing, communications, business units, etc.) After the storms (recovery, availability of resources, normalizing operations) This panel will look at differing aspects of IT operations before, during and after the 4 major hurricanes that hit Florida during the summer of 2004. It will be anecdotal with a look at several different industry sectors detailing some first hand good stories and disasters and the lessons learned from them.

4:00PM	CONFERENCE ENDS

(Materials contained are for Marketing purposes only. Speakers, topics, etc. are not in final form and are subject to change.)