PTCE:-

IT SOLUTIONS FOR BUSINESS PROBLEMS

AGENDA

Thursday, June 23, 2005

Embassy Suites Hotel & Conference Center

Independence , OH

7:30AM-8:00AM	REGISTRATION – Pre-function Area


8:00AM-9:00AM Salon 2	PEER-TO-PEER NETWORKING/CONTINENTAL BREAKFAST


9:00AM-9:15AM	WELCOME
Salon 2	Marc Di Francisco, President, CIO Forum & Executive IT Summit
Larry Cuy's bio	PROGRAM INTRODUCTION Larry Cuy, Conference Director, Senior Vice President, Federal Reserve Bank Cleveland


9:15AM-10:15AM Salon 2 Stuart Doyle's bio	KEYNOTE - "INTELLIGENT BUSINESS NETWORKING: REDEFINING NETWORKING SYSTEMS" Presented by: Stuart Doyle, Former Vice President Distributed Systems Services Product Line, General Motors and Sr. Vice President of EDS; Senior Director, Global Advisory Services, Cisco Systems Discussion: - Interactions through collaboration and cooperation defines the Business Architecture, and redefines the way that Cisco and our customers will use the network. Evolving business architectures from transactional to inter-actional experiences is a more proactive, value added, and growth-oriented opportunity for our customers.


10:15AM-11:00AM	BREAK - VENDOR PAVILION – Pre-function Area


11:00AM-Noon
Session 1 Salon 1 Dave Ellard's bio	"THE EXPANDING ROLE OF DATA PROTECTION INTO CORPORATE GOVERNANCE, REGULATORY COMPLIANCE, AND ENTERPRISE VALUE PROTECTION" Presented by: Dave Ellard, Former CIO for Boston Scientific and EMC, SVP Corporate Development, Glasshouse Technologies, Inc. Business Problem: Data Protection has changed from being focused on Data Recovery to Enterprise Protection. IT Solution: A new set of technologies combined with a need for significantly more mature processes. Historically, system failures and data loss typically resulted in lost time to market, resulting in the cost of re-work, lost opportunity and personal inconvenience. More recently, as scrutiny around data management has increased both by regulators wanting transparency in business dealings and by consumers wanting to ensure their privacy and personal information is protected, data protection has expanded in definition to cover not only recovery from data loss, but also data security, disaster recovery, and regulatory compliance. Far from just additional cost of reproducing data, failures in data protection today can result in significant fines, brand confidence erosion and in the extreme criminal prosecution. With this shifting focus comes a need for even tighter controls and more mature processes in an area of IT all too often neglected as unsexy and of no value-add. Data Protection is fast becoming the Achilles heel of many corporate governance and policy decisions and as such IT executives must develop a comprehensive strategy to address it and maintain it as a center of excellence.


Session 2 Salon 4 Stuart Doyle's bio Carl R. Powell's bio Andy Balazs' bio	"THE FUTURE DIRECTION OF INFORMATION TECHNOLOGY" Moderated by: Stuart Doyle, Sr. Director, Global Advisory Services, Cisco Systems Panelists: Dr. Carl Powell, VP and CIO, Cuyahoga Community College Andy Balazs, VP of Information System Services, Antares' Management Solutions Discussion: Focusing on network planning, disaster recovery, and the future of Information Technology, please join Carl Powell, CIO of Cuyahoga Community College and Andy Balazs, Vice President of Information System Services for Antares Management Solutions, to learn how to increase productivity, lower costs, and grow business within your organization.


Noon-1:15PM Salon 2 Ray Gibert's bio	LUNCHEON KEYNOTE – “NETWORK EVOLUTION & BUSINESS IMPACTS – EXPLORING CONVERGENCE & CELLULAR DATA” Presented by: Ray Gibert, AVP, Director CIO-Chief Technology Office, Lucent Technology Discussion: A dialogue with Lucent IT that outlines a strategic view of the latest trends in network technologies, such as convergence and cellular data. We'll examine convergence & cellular data an describe some views on how these impact IT infrastructure planning and ROI expectations. We'll also describe current wireless technologies and recent proposals for a national First Responder's network. These latest wireless trends have begun delivering compelling and pervasive connectivity linking people and places with business processes. We'll outline some lessons learned & share perspectives gained through interacting with peer IT leaders in North America .


1:15-1:45PM	DESSERT – VENDOR PAVILION – Pre-function Area


1:45PM-2:45PM
Session 1 Salon 1 Grant Rose's bio Myron Gregorek's bio George Gazdick's bio	PANEL DISCUSSION & WORKSHOP: "EXAMINING CONVERGENCE: ASSESSING FUTURE OPTIONS FOR TELECOM SERVICES & INFRASTRUCTURE" Introduction by: Grant Rose, Sr. Manager - Enterprise Engagement Team, Lucent Technologies Presented by: Myron Gregorek, Sr. Technology Specialist, Lucent Technologies Panelist: George Gazdick, CIO, Squire, Sanders & Dempsey L.L.P. Discussion: Lucent Technologies in partnership with Squire, Sanders & Dempsey L.L.P. will share some lessons learned & the progress to-date in exploring plans for the evolution of their telecom infrastructure & services. The presentation will encourage audience participation and open discussion on new options for transitioning voice & data networks to VOIP and outline preliminary ROI considerations. Mobile high speed data and optical networking will be addressed as well as how services like video conferencing, call centers and tools to assess application or network performance could be incorporated into future converged operations & planning.


Session 2 Salon 4 Peter Tippett's bio Jerry Murtland's bio	THE THREE "P'S" OF A SUCCESSFUL SECURITY PROGRAM: "PEOPLE, POLICIES & PROGRAMS" Moderated by: Dr. Peter Tippett, CTO, Cybertrust Panelists : Jerry Murtland, CISSP, Director of IT Security, Grange Mutual Casualty Company Discussion: An effective security program must employ these three key components to ensure the CIA triad. I will facilitate a discussion about the roles they play and how they can lead to a successful and revered Security Program.


2:45PM-3:30PM	BREAK - VENDOR PAVILION – Pre-function Area


3:30PM-4:30PM
Session 1 Salon 1	"CREATING BUSINESS VALUE WITH WIRELESSLY ENABLED BUSINESS PROCESSES" Presented by: Bill Kramer, VP Solutions Engineering and Architecture, Cingular Wireless Discussion: Companies use wireless data solutions today primarily to drive productivity and reduce cost. Companies are also looking to improve customer satisfaction, increase revenue and create competitive differentiation with wireless data solutions. These are findings from research Cingular conducted jointly with Accenture. This session will discuss findings from detailed interviews with 25 companies who had multiple wireless production deployments. Specific topics include; improving productivity with real-time wireless data solutions, opportunities for real-time wireless enablement, wide-area wireless implementation strategies and implementation examples.


Session 2	"IT GOVERNANCE"
Salon 4 David Schenk's bio Edward W. Marx's bio Ron Aderhold's bio Tom Lucas' bio Brad Tobin's bio	Moderated by: David Schenk, President, BEST Group Management Consultants, Inc Panelists: Ed Marx, CIO, University Hospitals lllllllllllllllllRon Aderhold, CIO, Avery Dennison lllllllllllllllllTom Lucas, CIO, Sherwin Williams lllllllllllllllllBrad Tobin , CIO, First Energy Discussion: Four unique organizations discuss their approaches to this hot initiative Governance; Benefits, Measurements, Lessons learned. What have been barriers to acceptance? How different organizations get buy in from the masses and what are the critical success factors?


4:30PM	EXECUTIVE RECEPTION
Salon 2	Admittance by Conference Badge or VIP Pass Only, Complimentary hors d'oeuvres and beverages

IT SOLUTIONS FOR BUSINESS PROBLEMS
AGENDA
Friday, June 24, 2005
Embassy Suites Hotel & Conference Center
Independence, OH

7:30AM-8:00AM	REGISTRATION – Pre-function Area


8:00AM-8:45AM Salon 2	PEER-TO-PEER NETWORKING/CONTINENTAL BREAKFAST


9:00AM-9:15AM	WELCOME & PROGRAM INTRODUCTION
Salon 2 David Schenk's bio	David Schenk, Conference Director, President & CEO, BEST Group


9:15AM-10:15AM Salon 2 Gregg Bailey's bio	KEYNOTE PANEL "BUILDING HIGH PERFORMANCE TEAMS" Presented by: Dr. Gregg Bailey, CIO, Bureau of Alcohol, Tobacco, Firearms, and Explosives


10:15AM-11:00AM	BREAK - VENDOR PAVILION – Pre-function Area


11:00AM-Noon
Session 1 Salon 1 Stan J. Qunitana's bio Troy Thomas's bio	"NETWORK SECURITY" Presented by: Stan J. Qunitana, Vice President Managed Security Services, AT&T Troy Thomas, EVP & CISO, KeyCorp Discussion: Stolen information, document alteration, illicit transactions, and damaged processes cost businesses billions of dollars each year. Thousands of viruses, worms, and Trojan horses have been identified and new ones are being created each month. Proactive planning with advanced networking and security solutions are needed to assess risk and to eradicate attacks long before they have a chance to penetrate enterprise networks. This discussion led by AT&T’s security scientist, Stan Quintana will focus on network based security strategies employing a preventative approach to detecting and managing intrusions before they inflict damage.


Session 2 Salon 4 David Kluzak's bio Bruce Petro's bio Gertrude Vanhorn's bio	“ALIGNMENT OF IT TO BUSINESS” Moderated by: David Kluzak, Regional Manager, Mid Atlantic Region, Computer Associates Panelists: Bruce Petro, Former CTO, American Greetings Interactive (AG Interactive) IT Division Gertrude Vanhorn, CIO, Jo-Ann Stores, Inc. Discussion: IT organizations are under pressure to better understand their companies’ strategic and tactical goals and to more closely align their technology investments with those goals. The desired end result is to maximize IT contribution to the performance of the business. Many organizations are struggling with IT best practices and compliance because of poor linkage between technology management and the business. IT organizations must first understand and model the key processes that drive the business and enable regulatory compliance, and then link IT services to the management and monitoring of those processes. To accomplish this, they need both an effective methodology and the requisite technology for highly disciplined IT management. Join us for an interactive discussion that focuses on how to accomplish successful alignment among 3 areas: technology, business, and the shareholder.


Noon-1:15PM Dan Mehan's bio	LUNCHEON KEYNOTE - "LEADING INNOVATION WHILE MAINTAINING STABLE OPERATIONS—THE CIO BALANCING ACT" Presented by: Dr. Dan Mehan, CIO, FAA Discussion: The Federal Aviation Administration maintains, operates, and regulates the largest and most complex aviation system in the world. The challenge of the FAA CIO is to lead innovation while maintaining stable operations. In his presentation, Dr. Mehan will talk about the FAA’s IT Strategy and its accomplishments and objectives in each of three areas: Business Value—developing strong IT business cases; Cyber Security—using our “android” cyber defense model to achieve a grade of A- in FISMA and to lead exploratory work in adaptive quarantine; and Electronic Government—getting to “green.” on the President’s Management Agenda. He will also outline the challenges and insights gained along the way and various key attributes a CIO needs to be successful.


1:15-1:45PM	DESSERT – VENDOR PAVILION – Pre-functions Area


1:45PM-2:45PM Session 1 Salon 1 Doug Hubbard's bio	"FOUR REVELATIONS: FINDINGS FROM 10 YEARS OF MEASURING IT RISK AND VALUE WITH MATHEMATICAL METHODS" Presented by: Doug Hubbard, Inventor of Applied Information Economics (AIE) and has critical praise from Gartner, Meta, Forester, and Giga Information Group. His articles and interviews are published in CIO Magazine, Information Week and Baseline Magazine. He derives his findings from 45 case studies done with the AIE method over the last 10 years. Business Problem: Most IT organizations don’t measure risk in the same way an actuary or statistician would and most don’t attempt to build economic models to estimate even the most “intangible” benefits. This results in missing some of the most important trends, risks and metrics in IT today. Solution: Using data from 45 statistical case studies with a total of over 3,000 variables and hundreds of tracked forecasts, Hubbard has found four key revelations that may profoundly effect what you measure, where you invest and how you control risks.


Session 2	"PROVIDING VALUE AS CIO FOR THE LONGER TERM"
Salon 4 Larry Cuy's bio Rendall Harper's bio Michael Droney's bio	Moderated by: Larry Cuy, Senior Vice President (finance, IT, strategic planning, risk management), Federal Reserve Bank of Cleveland Panelists: Rendall Harper, President & CEO, American Micrographics Michael Droney, Vice President For Information Services, Cleveland State University Discussion: CIO's sometimes have trouble controlling their own fate in their organization. What they can strive to control and direct is how much value they provide to their organization. How does a CIO constantly provide value, whether it be in the short or longer term? How does a CIO interact with the board of directors, the CFO and executive management? How is success measured? In this process, how do CIOs keep a balance between work and personal life? The panelists and moderator will provide insights to the above questions from 3 perspectives: member of the Board of Directors, CFO and CIO.


2:45PM-3:30PM Pre-function Area	FINAL DRAWINGS & REFRESHMENTS SERVED IN THE VENDOR PAVILION


3:30PM	CONFERENCE ENDS