PTCE:-

IT SOLUTIONS FOR BUSINESS PROBLEMS
AGENDA
May 24th,2005
Wyndham O'Hare Conference Center
Rosemont, IL

7:30AM-8:00AM	REGISTRATION – Foyer


8:00AM-9:00AM Central Grand	PEER-TO-PEER NETWORKING/CONTINENTAL BREAKFAST


9:00AM-9:15AM	WELCOME
William Waas bio	Marc Di Francisco, President, CIO Forum & Executive IT Summit PROGRAM INTRODUCTION Bill Waas, Conference Director, CEO, Illinois CIO Exchange


9:15AM-10:15AM Dan Mehan's bio	KEYNOTE ADDRESS – “FAA TAKES THE OFFENSIVE ON CYBER DEFENSE – AGENCY'S ANDROID' AIMS TO EMULATE RESILIENCE” Presented by: Dr. Dan Mehan, CIO, FAA Discussion: The Federal Aviation Administration (FAA) maintains, operates, and regulates the largest and most complex aviation system in the world. The FAA's goals are to increase safety, provide for greater capacity in the airspace, demonstrate international leadership, and be a model of organizational excellence. Effective management of a vast and complex web of information about aircraft, weather, runway conditions, maintenance facilities, navigational aids, and a myriad of other elements in the National Airspace System (NAS) is paramount to realizing these goals. This emphasis on information management brings with it a need to ensure that data is neither corrupted nor disrupted as it is shared across today's interconnected world. To secure its cyber infrastructure, the FAA has developed and is implementing an android model for cyber defense that emulates one of the most resilient systems in the world—the human body. In my keynote, I will explain the six principal elements of the android cyber defense model and discuss the manner in which the model uses, but also augments, past approaches to cyber defense. I will also outline the challenges and opportunities associated with using this model to provide a balanced defense for the types of cyber attacks expected over the remainder of this decade.

10:15AM-11:00AM	BREAK - VENDOR PAVILION – Foyer


11:00AM-Noon
Session 1 North Grand Sheldon Schur's bio Ron Eubanks bio Thomas E Fricks bio	"SUPPLIER OPTIMIZATION AND MANAGING COST" Moderated by: Sheldon Schur, Sr. Vice President, North Central Region, Comsys Information Technology Services Panelist: Ron Eubanks, Vice President, IT Operations, T-Mobile Wireless USA Thomas E Fricks, CIO, Harbin Clinic, LLC Discussion: Panelists will be sharing various success stories in ways they have successfully reduced costs in their IT organizations. Topics will include vendor consolidations, use of Managed Service Providers and automated tools, vendor pricing models (rate cards versus markup), success in partnering with offshore suppliers and other aspects of outsourcing. In addition, the panel will take questions from the audience.

Session 2 South Grand Doug Hubbard's bio	“MEASURING RISK AND VALUING INFORMATION” Presented by: Doug Hubbard, President , Hubbard Decision Research, Published numerous times in CIO Magazine Business Problem: Measuring Risk and the economic impact of information value Solution: Applied Information Economics Abstract

Noon – 1:15PM Central Grand Ray Gilbert's bio	LUNCHEON KEYNOTE – “NETWORK EVOLUTION & BUSINESS IMPACTS – EXPLORING CONVERGENCE & CELLULAR DATA” Presented by: Ray Gilbert, AVP for Lucent-IT Enterprise Collaboration; Lucent Technology Discussion: A dialogue with Lucent IT that outlines a strategic view of the latest trends in network technologies, such as convergence and cellular data. We'll examine convergence & cellular data an describe some views on how these impact IT infrastructure planning and ROI expectations. We'll also describe current wireless technologies and recent proposals for a national First Responder's network. These latest wireless trends have begun delivering compelling and pervasive connectivity linking people and places with business processes. We'll outline some lessons learned & share perspectives gained through interacting with peer IT leaders in North America.

1:15PM-1:30PM	DESSERT – VENDOR PAVILION – Foyer

1:30PM-2:30PM
Session 1 North Grand	WORKSHOP: “EXAMINING CONVERGENCE: ASSESSING FUTURE OPTIONS FOR TELECOM SERVICES & INFRASTRUCTURE”
Myron Gregorek's bio Grant Rose's bio	Presented by: Myron Gregorek, Sr. Technology Specialist, Lucent Technologies Grant Rose, Manager – Enterprise Engagement Team, Lucent Technologies Bell Laboratories Discussion: Two local firms in partnership with Lucent Technologies will share the lessons learned & the progress to-date in creating plans for the evolution of their telecom infrastructure & services. Specifically, these projects examine current network topologies, evaluate options for transitioning voice & data networks to VOIP, & outline preliminary ROI considerations. The presentation will encourage audience participation and open discussion on how services like video conferencing, call centers, and tools to assess application or network performance or new optical & wireless network elements could be incorporated into future converged operations & planning.

Session 2	"THE EVOLVING ROLE OF THE CIO"
South Grand Phil McEntee's bio Gary Matula's bio Dave Kamath's bio Andrew Jurczyk's bio Chuck Oler's bio	Moderated by: Phil McEntee, Principal, Technology Executive Network Panelists: Gary Matula, VP-IT, Molex, Inc. Dave Kamath, CIO, IDEX Corp. Andrew Jurczyk, CIO, Sonnenschein Nath & Rosenthal LLP Chuck Oler, SVP Strategic Alliance & CIO, Tuthill Corp Discussion: A New Class of CIOs: Innovative Business Executives Who Contribute to the Bottom-Line CIOs are influencing business performance more than ever. A New Class of CIOs is evolving – Executives that work in partnership with peers and use technology to achieve enterprise growth. Abstract


2:30PM-3:30PM	BREAK - VENDOR PAVILION - Foyer

3:30PM-4:30PM
Session 1 North Grand Richard Scannell's bio	"THE EXPANDING ROLE OF DATA PROTECTION INTO CORPORATE GOVERNANCE, REGULATORY COMPLIANCE, AND ENTERPRISE VALUE PROTECTION" Presented by: Richard Scannell, “Co-founder of GlassHouse Technologies, SVP North American Consulting, and recognized industry speaker on business issues that CIO’s are struggling with” Business Problem: Data Protection has changed from being focused on Data Recovery to Enterprise Protection. IT Solution: A new set of technologies combined with a need for significantly more mature processes. Historically, system failures and data loss typically resulted in lost time to market, resulting in the cost of re-work, lost opportunity and personal inconvenience. More recently, as scrutiny around data management has increased both by regulators wanting transparency in business dealings and by consumers wanting to ensure their privacy and personal information is protected, data protection has expanded in definition to cover not only recovery from data loss, but also data security, disaster recovery, and regulatory compliance. Far from just additional cost of reproducing data, failures in data protection today can result in significant fines, brand confidence erosion and in the extreme criminal prosecution. With this shifting focus comes a need for even tighter controls and more mature processes in an area of IT all too often neglected as unsexy and of no value-add. Data Protection is fast becoming the Achilles heel of many corporate governance and policy decisions and as such IT executives must develop a comprehensive strategy to address it and maintain it as a center of excellence.

Session 2 South Grand Art Maria's bio	"WIDE AREA WIRELESS EVOLUTION AND OUTLOOK" Presented by: Art Maria, Director Systems Engineering, Cingular Wireless Discussion: This presentation will focus on where the wireless industry is going in terms of technologies and services that will be offered to the end users.

4:30PM	EXECUTIVE RECEPTION
Central Grand	Admittance by Conference Badge or VIP Pass Only, Complimentary hors d'oeuvres and beverages

IT SOLUTIONS FOR BUSINESS PROBLEMS
AGENDA
Wednesday, May 25, 2005
Wyndham O'Hare Conference Center
Rosemont , IL

7:30AM-8:00AM	REGISTRATION – Foyer

8:00AM-9:00AM	PEER-TO-PEER NETWORKING/CONTINENTAL BREAKFAST
Central Grand

9:00AM-9:15AM	WELCOME
Franklin Salon Phil McEntee's bio	Marc Di Francisco, President, CIO Forum & Executive IT Summit PROGRAM INTRODUCTION Phil McEntee, Conference Director, Principal, Technology Executive Network

9:15AM-10:00AM Central Grand	KEYNOTE PANEL - "SURVIVAL TECHNIQUES FOR TODAY'S CIO - WHERE TO GET THE HELP THEY REALLY NEED!" Moderated by: Sheleen Quish, VP & CIP, US Can Corporation Panelists: Frank Mallinder, President, The Learning Institute Joe Kim, Co-Founder Leadvantage Inc. Others TBD Discussion: A recently published survey of IT decision makers identified the top IT priorities in 2005. Overall, the IT decisions makers indicated that their top priorities are about people in 7 out of 10 categories. Getting C-level support was at the top of the list, closely followed by the importance of skilled staff to deliver a solid level of support. The challenge today is all about managing internal customer expectations, project management and return on investment. Technically centric IT management is not going to survive. How do you develop the leadership, communications and management skills to contribute to your company's bottom line? How do you survive and, more importantly thrive in this changing paradigm? This panel of CIO's, IT managers and IT coaches will discuss and debate the approaches and techniques. We will take a couple of case study/instant makeovers from the audience to round out the discussion.


10:00AM-11:00AM	BREAK VENDOR PAVILION – Foyer

11:00AM-Noon	"GRID-ENABLED BUSINESS TRANSFORMATION: A CASE STUDY"
Session 1 North Grand Len Lombardo's bio Greg Myers bio	Presented by: Len A. Lombardo, Chief Information Officer, Enterprise Technology TransUnion, LLC Greg Myers, Business Transformation Outsourcing Practice, Program Executive Acxiom Corporation Business Problem: Data-intensive companies are operating in an increasingly competitive marketplace that demands customer data be more accurate and complete, better decisions be made more quickly, new products be developed and brought to market faster, and information technology (IT) meet the needs of the business more readily. But the reality is that your IT may be inflexible, outdated and very costly to operate – preventing you from doing things better, faster and cheaper. While your competition is adopting a “disruptive technology” that can transform their business, you might be losing market share, revenue and shareholder value. IT Solution: Acxiom’s “disruptive technology” combines sophisticated grid-enabled data processing with customer data management expertise enabling companies to reach a higher level of competitiveness. The result: improved revenues, profits and shareholder value. Abstract

Session 2 South Grand Robert Kress's bio Peter Brooks's bio	"MAKING THE CONNECTION BETWEEN BUSINESS NEEDS AND IT SOLUTIONS" Moderated by: Peter Brooks, Vice President of Sales Strategy, Computer Associates International, Inc. Panelists: Robert Kress, CIO Organization, Accenture Carol Kummer, VP of IT, American Hospital Association Business Problem: The goal of the session will be to engage the CIOs in a discussion of their top business needs, then facilitate how they make the connection from IT to their business constituencies - thereby providing justification to the organization for IT investments . IT Solution: A group of CIOs will engage in a discussion of their top business needs. Learn how they make the connection from IT to their business constituencies, thereby providing justification to their organizations for IT investments.

Noon – 1:15PM Central Grand Mike Corcoran's bio	LUNCHEON KEYNOTE – “OPERATIONAL BUSINESS INTELLIGENCE” Presented by: Mike Corcoran, VP & CCO, Information Builders

1:15PM-1:30PM	DESSERT – VENDOR PAVILION – Foyer

1:30PM-2:30PM Session 1 North Grand Ray Epich's bio Ellen Barry's bio Guy Gunzberg's bio Wayne Smith's bio Don Zimmerman's bio	"IT STRATEGIC PLANNING, BUSINESS ALIGNMENT & GOVERNANCE" Moderated by: Ray Epich, Corporate Vice President, Riverpoint Management Consulting Panelists: Ellen Barry, CIO, Metroplitan Pier & Exposition Authority Guy Gunzberg, CTO, EVO Knowledge Wayne Smith, President, iTest Quality Partners & Former CIO, CNA Insurance Don Zimmerman, Former Acting Enterprise and Divisional CIO, Sears Credit, Home Services, Customer Care Network and Financial Products Discussion: Critical success factor alignment describes a process by which the overall business is examined to determine the three of four elements that must be successfully carried out to enable the business to be successful. These elements are named the critical success factors of the business. In turn, a number of business projects or initiatives are described which need to be accomplished to enable the critical success factors to be reached. Next each of these business projects or initiatives are examined to determine if information technology must be employed to accomplish the business initiatives. In this way, information technology is employed to its highest and best use, to further the most important business initiatives. Abstract

Session 2	"FIGHTING TRENDS IN DATA COMPROMISE"
South Grand Bryan Sartin's bio Bob Wilcox's bio	Moderated by: Bryan Sartin, VP of Investigative Response, Cybertrust Panelists: Bob Wilcox, CISO, FiServ Jackie McConnell, Director of Security, US re:Source Business Problem: Data Compromise IT Solution: Increasing numbers of security breaches resulting in a compromise of customer non public data have become a very real concern for a number of industries and vertical markets, particularly her in the US. In fact, new reports of customer based intrusions impacting both customer and general consumer confidence are being heard of almost weekly in the press. This discussion will cover the latest statistics and drivers behind the upward trend in data compromise. These include legal and industry specific implications for reporting possible compromises of customer data as well as the types of organization being targeted in intrusions and why. In addition, this discussion will also cover risk mitigation best practices with real world examples.

2:45PM-3:30PM Foyer	FINAL DRAWINGS & REFRESHMENTS SERVED IN THE VENDOR PAVILION

3:30PM	CONFERENCE ENDS

(Materials contained are for Marketing purposes only. Speakers, topics, etc. are not in final form and are subject to change.)