PTCE:-

IT SOLUTIONS FOR BUSINESS PROBLEMS
AGENDA
Wednesday, May 19, 2004
Radisson O’Hare Conference Center
Rosemont, IL

7:30AM-8:00AM	REGISTRATION – Foyer

8:00AM-9:00AM Central Grand	PEER-TO-PEER NETWORKING/CONTINENTAL BREAKFAST

9:00AM-9:15AM	WELCOME
Central Grand Doug Hubbard's bio	Marc Di Francisco, President, CIO Forum & Executive IT Summit PROGRAM INTRODUCTION Doug Hubbard, Conference Director, President, Hubbard Decision Research

9:15AM-10:15AM	KEYNOTE – “BUSINESS INTELLIGENCE FOR BUSINESS AGILITY”
Central Grand Michael Corcoran's bio	Presented by: Michael Corcoran, VP & CCO, Information Builders Tony Biondo, VP of Operations, Medline Industries Discussion: How to manage today’s business challenges such as process optimization/real-time, performance management and compliance through the implementation of business intelligence technology. New business and revenue generation opportunities that business intelligence offers in various industries through customer and partner initiatives. Highlights of the 5 most critical success factors for a successful implementation, including business and technology requirements. Numerous cases studies and actual experience at Medline in deploying business intelligence to achieve their goals.

10:15AM- 11:00AM	BREAK - VENDOR PAVILION – Foyer

11:00AM-Noon	"OUTSOURCING ONSITE, OFFSITE, AND OFFSHORE -
Session 1 North Grand Jim Tatro's bio Curt Russell's bio Don Scott's bio	EDUCATION AND CASE STUDIES" Moderated by: Jim Tatro, Vice President and Area Director, CIBER Panelists: Amiya Mandal, Director of Global Delivery, CIBER India, Ltd. Curt Russell, Vice President, CIBER IT Operations Services (Domestic Outsourcing) Don Scott, Regional Vice President, CIBER Custom Solutions (Application Outsourcing) Walt Wikman, EVP Application Development, Information Resources, Inc. Frank Amoruso, CEO, Towercare Technologies Business Problem: IT executives are facing the daunting challenge of trying to deliver more value for the same or less cost. Outsourcing vendors claim to deliver improved service at lower costs. There are many options and factors to consider before deciding to outsource application development, application support or infrastructure management. What are the options and how do you insure success? Discussion: IT Executives will discuss their first hand experience with Outsourcing and a panel of experts will discuss why companies consider outsourcing and the different types of outsourcing: applications development, application support, and infrastructure operations and support. The panel will also discuss the different options to consider: onsite, offsite and offshore. What are the key success factors? What are the common pitfalls? How does today's IT executive determine what is optimal for their organization. Attendees will have an opportunity to ask questions to all panel members.

Session 2	“IT LEADERSHIP AND OUTSOURCING”
South Grand Yvonne F. Brown's bio Catherine Maras-O’Leary's bio Catherine Kozik's bio Jan LaHayne's bio Kathleen Rowe's bio	Moderated by: Yvonne F. Brown, Regional Vice President, WITI Panelists: Catherine Maras-O’Leary, CIO, Cook County Catherine Kozik, VP & GTSS CIO, Motorola, Inc. Jan LaHayne, CIO, Littelfuse Kathleen Rowe, CIO,Winterthur North America Discussion: IT Trends in outsourcing have progressed along a continuum that includes various flavors -- from department outsourcing to offshoring. What is the difference between these two options? Why are companies doing it? What's working? What are companies doing? Many companies are choosing an outsourcing variation for business reasons but what are the pros and cons of outsourcing? The panel will present many views on the subject as we discuss what's working, as well as examine an offshore solution and why it did not prove to be as fruitful as originally expected.

Noon-1:15PM	LUNCHEON KEYNOTE - "MOBILE VIDEO DATA & VOICE NETWORK
Central Grand	SYSTEMS FOR FIRST RESPONDERS, FOR RESPONDERS, FOR INTEROPERABILITY FOR THE HOMELAND SECURITY INITIATIVE" Presented by: Catherine Maras-O’Leary, CIO, Cook County

1:15PM-1:45PM	DESSERT – VENDOR PAVILION – Foyer

1:45PM-2:45PM
Session 1	“COMPUTER SECURITY THREATS FACING IT TODAY. WHAT YOU
North Grand Steve Spiewak's bio	SHOULD KNOW” Presented by: Steve Spiewak, Sr. Marketing Manager, Iron Mountain Mike Heiler, Special Agent, FBI Infragard. Business Problem: With the availability of more sophisticated software and an increase in employee discontent, more IT departments are finding their computers and data to be at greater risk both through the network and from behind the console. The majority of these breaches of security could be eliminated if IT personnel were made aware of the issues and threats beforehand in order to set policies and procedures to combat the threats.

Session 2	“THE VALUE AND FUTURE OF IT - HOW IT EXECUTIVES ARE CHANGING - AND
South Grand John Karnatz's bio Jon Fieldman's bio Mark Griesbaum's bio Steve Szorc's bio	COMMUNICATING - THE VALUE OF IT" Moderated by: John Karnatz, Group Director, Technology Services Development Group Panelists: Jon Fieldman, Vice President Enterprise Integration & CIO, DSC Logistics Mark Griesbaum, CIO, Career Education Corporation Steve Szorc, CIO,Revcor Corporation and COO of V2R Discussion: It's obvious that the options for contributing value to organizations through IT are changing and expanding. But it's less clear how IT executives can translate - and communicate - the value that IT can bring to the people they serve: executives, employees, users and - in many cases - suppliers, vendors and customers. Using data from the profIT Research Initiative, a current study of IT value trends, as a starting point, you'll hear a distinguished panel of CIOs from a cross-section of organizations with widely diverse missions who will shed light on questions increasingly asked by IT executives: How do we determine the best way to add value to our business? What changes when we broaden our capabilities or change our focus? How do we "market" our services to others?

2:45PM-3:30PM	BREAK - VENDOR PAVILION – Foyer

3:30PM-4:30PM
Session 1	“ACTIVE ARCHIVING CASE STUDY: EMERGING SOLUTIONS FOR
North Grand Lisa Cash's bio	MANAGING EXPLOSIVE DATABASE GROWTH” Presented by: Lisa Cash, President, Global Field Operations, Princeton Softech Business Problem: Explosive database growth and data retention requirements. Solution: Learn how companies like the Bank of New York are addressing the Challenges of explosive data base growth and implementing active archiving as a long-term strategic solution.

Session 2	“MEASURING RISK AND VALUING INFORMATION”
South Grand Doug Hubbard's bio	Presented by: Doug Hubbard, President, Hubbard Decision Research, Published numerous times in CIO Magazine Business Problem: Measuring Risk and the economic impact of information value Solution: Applied Information Economics

4:30PM	EXECUTIVE RECEPTION
Central Grand	Admittance by Conference Badge or VIP Pass Only, Complimentary hors d’oeuvres and beverages

IT SOLUTIONS FOR BUSINESS PROBLEMS
AGENDA
Thursday, May 20, 2004
Radisson O’Hare Conference Center
Rosemont, IL

7:30AM-8:00AM	REGISTRATION – Foyer

8:00AM-9:00AM	PEER-TO-PEER NETWORKING/CONTINENTAL BREAKFAST
Central Grand

9:00AM-9:15AM	WELCOME
Central Grand Pete Julian's bio	Marc Di Francisco, President, CIO Forum & Executive IT Summit PROGRAM INTRODUCTION Pete Julian, CIO (Ret.) Crown Cork & Seal, National Co-Conference Director, CIO Forum & Executive IT Summit

9:15AM-10:15AM	KEYNOTE-“MOBILE HIGH-SPEED DATA – EXPLORING BUSINESS IMPACTS”
Central Grand Ray Gilbert's bio	Presented by: Ray Gilbert, AVP, Director CIO – Chief Technology Office, Lucent Technology Discussion: United States and Canadian Carriers have deployed Mobile High Speed Data (MHSD) nationally with 40kk to 80kb average throughput, which is Equivalent to or better than landline modem experience and available today. Service Providers are testing the Next Generation MHSD with up to 400k average throughput with peak speeds up to 2.4 MB, which is equivalent to the cable modem experience available in the future.

10:15AM-11:00AM	BREAK VENDOR PAVILION – Foyer

11:00AM Noon	“SARBANES OXLEY (SOX) BY THE NUMBERS”
Session 1 North Grand Cal Braunstein's bio Bob Reed's bio	Moderated by: Cal Braunstein, President, Robert Frances Group Panelists:Bob Reed, Managing Director, American Express Tax & Business Services Business Problem:The Sarbanes-Oxley Act of 2002 impacts the Finance and IT organizations more than any other corporate departments. IT executives are getting concurring and conflicting inputs from internal auditors, outside consultants, software vendors, and others on what to do to comply with the regulations. IT executives are seeking unbiased inputs as to what actions to take to achieve compliance. Solution: IT must become involved now, if not already involved. The June deadline is rapidly approaching and companies that are not prepared may become targets of government lawsuits. This panel will cover the issues that SOX brings to the table and how to address them. Abstract

Session 2	"WEB SERVICING IN THE REAL WORLD"
South Grand Kathy Johnson's bio	Moderated by: Information Builders Panelists: Kathy Johnson, Director, eService, Tuthill Corporation

Noon – 1:15PM	LUNCHEON – BIRDS OF A FEATHER
Central Grand	One of the more significant features of the CIO Forum and Executive IT Summit is the opportunity to meet with your peers and discuss and explore solutions to common issues. To facilitate this human resource networking capability we have initiated and installed in the Forum’s agenda sever “Birds of a Feather” quorums. They are designed to be simple, informal and very discussion oriented. Yet at the same time they will be facilitated by an experienced professional in the subject matter field. We are confident that as an attendee to the “Birds of a Feather” you will gain maximum benefit from your presence and participation.

1:15PM-1:45PM	DESSERT – VENDOR PAVILION – Foyer

1:45PM-2:45PM
Session 1	“THE CHANGING ROLE OF THE CIO”
North Grand Ray Epic's bio Jay Kurtzman's bio Ellen K. Barry's bio Guy Gunzberg's bio	Moderated by: Ray Epic, Vice President, Riverpoint Panelists: Jay Kurtzman, Sr. VP & CTO, Equity Residential Ellen K. Barry, CIO, Metropolitan Pier and Exposition Authority Guy Gunzberg, CTO, EVOKnowledge Arkagud Ramaprasad, PhD, Dean, Dept. of Information and Decision Sciences, Director, Center for Research in Information Management, University of Illinois at Chicago Discussion: The pane will present many contrasting views on this subject. Mr. Epich believes that the proper role for the CIO has not changed. The CIO should focus on solving business problems, not necessarily developing and running computer systems. He believes this always should have been the CIO’s role. Ms. Barry will focus more directly on the CIO’s role in insuring that the overall technology and infrastructure is correct, in the long run. This means that the CIO is increasingly faced with tough technical decisions. Mr. Kurtzman will focus on the CIO’s role in maintaining the organization’s technical compliance with the business plan. Panelists will discuss and present both supporting, and perhaps, opposing views.

Session 2	"CLOSING THE LOOP ON IT VALUE: MASTERING IT GOVERNANCE END
South Grand Michael Glavich's bio Alberto Ruocco's bio Bruce Jacobs bio	- TO - END" Introduction by: Michael Glavich, Member ICE Advisor Board and National Practice Leader, Insurance, Financial & HealthCare Services, The Revere Group Moderated by: Alberto Ruocco, Senior Vice President, Integrated Enterprise (iE), The Revere Group. Panelists: Bruce Jacobs, Executive Vice President, North American Application Development Group, ABN AMRO Services Co. Paul Erbach, CIO, Shure, Inc. Matt Feldman, Chief Risk Officer, Federal Home Loan Bank of Chicago Brett Marrtin, CIO, Bankers Life & Casualty Wendy Landenberger, VP Delivery Services, CNA and Co-Chair PMO+CMO Leadership Group Business problem: A great deal of the current IT industry press coverage is focused on one aspect or another of the challenge of connecting the appropriate level of IT resources to critical business requirements. This challenge covers the lifecycle of an IT investment, from concept to retirement, sometimes spanning ten years or more. In fact, very few companies have mastered the complete governance lifecycle to ultimately prove the value of business investments enabled by IT. This session will define the "IT value loop", identify critical milestones, and describe techniques to maximize IT investment return.

2:45PM-3:30PM	FINAL DRAWINGS & REFRESHMENTS SERVED IN THE VENDOR
Foyer	PAVILION

3:30PM	CONFERENCE ENDS

(Materials contained are for Marketing purposes only. Speakers, topics, etc. are not in final form and are subject to change.)