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| 7:30AM-8:00AM |
REGISTRATION – Foyer |
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8:00AM-9:00AM Salon B |
PEER-TO-PEER NETWORKING/CONTINENTAL BREAKFAST |
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9:00AM-9:15AM
Salon B
 Dee Means's bio
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WELCOME
Marc Di Francisco, President, CIO Forum & Executive IT Summit
PROGRAM INTRODUCTION Dee Means, Conference Director, Vice President of the Information Technology Charlotte (ITC) council of the Charlotte Chamber
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9:15AM-10:15AM
Salon B
 Evan Tegethoff's bio
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KEYNOTE - "COMPLIANCE ASPIRIN: HOW TO CURE THE REGULATORY HEADACHE"
Presented by: Evan Tegethoff, Practice Manager, Strategic Security Solutions, Forsythe
Business Problem: Organizations have raced to meet compliance deadlines and requirements to fulfill the multitude of information security regulations and standards. Now that compliance programs are in place, sound strategic planning becomes necessary to build a solid information security program that is streamlined, efficient and effective.
IT Solution: - Structuring the overall compliance approach
- Moving from manual to automated controls
- Moving from detective to preventive and corrective controls
- Documenting improvements and creating metrics
Abstract
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| 10:15AM-11:00AM |
BREAK - VENDOR PAVILION – Carolina East & West |
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11:00AM-Noon Session 1 Salon A
 Mike Vogt's bio
 Kurt Milne's bio
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"ITIL IMPACT ON IT SERVICE MANAGEMENT"
Presented by: Mike Vogt, ITIL Master's Certified, Strategic Technologies
Kurt Milne, Sr. Strategic Marketing Manager, BMC Software
Business Problem: Ability to align IT & Business Units
IT Solution: Leveraging ITIL to align IT and Business Unit (Route to Value) ITIL (IT Infrastructure Library) is the most widely accepted approach to IT Service Management. ITIL provides a cohesive, comprehensive set of best practice guidelines on all aspects of Service Management. It aligns IT and Business by covering the complete spectrum of people, processes, products, and partners.
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Session 2 Salon C
Shiraz Alikhan's bio
Erik Toivonen's bio
 Michael Boykins's bio
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"MANAGING THE COST AND RISK OF IT"
Moderated by: Shiraz Alikhan, Sr. Technical Consultant, Forsythe
Panelists: Erik Toivonen, Executive Vice President, NOVA Information Systems
Michael Boykins, Manager of Technology Infrastructure, Outback Steakhouse
Discussion: As IT organizations have been challenged to meet business requirements with limited budgets and resources, it has become more important to effectively manage the cost and risk of IT. Learn how some organizations are integrating technology initiatives to improve availability and establish recovery processes. Practitioners will discuss how they meet and exceed business expectations while controlling costs and developing a solid foundation for business growth.
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Session 3 Salon 1
 Tim Donahue's bio
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"THE MOBILE REVOLUTION" HAS BEGUN - ARE YOU PREPARED? MOBILIZING YOUR ENTERPRISE WITH REAL WORLD, BUSINESS APPLICATIONS."
Presented by: Tim Donahue, Vice President - Enterprise Marketing, Sprint Business Solutions
Discussion: The implementation of Wireless Applications and the Mobilization of the Enterprise. Today, more and more companies are realizing the benefits of mobile technologies. As we move into a world where the "Wireless Enterprise" is commonplace, questions continue to arise.
Abstract
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Noon-1:15PM
Salon B
 Ray Gibert's bio
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LUNCHEON KEYNOTE – “NETWORK EVOLUTION & BUSINESS IMPACTS – EXPLORING CONVERGENCE & CELLULAR DATA”
Presented by: Ray Gibert, AVP, Director CIO-Chief Technology Office, Lucent Technology
Discussion: A dialogue with Lucent IT that outlines a strategic view of the latest trends in network technologies, such as convergence and cellular data. We'll examine convergence & cellular data and describe some views on how these impact IT infrastructure planning and ROI expectations. We'll also describe current wireless technologies and recent proposals for a National First Responder's network. These latest wireless trends have begun delivering compelling and pervasive connectivity linking people and places with business processes. We'll outline some lessons learned & share perspectives gained through interacting with peer IT leaders in North America.
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| 1:15-1:45PM |
DESSERT – VENDOR PAVILION – Carolina East & West |
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1:45PM-2:45PM
Session 1
Salon A
 Myron Gregorek's bio
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WORKSHOP: “EXAMINING CONVERGENCE: ASSESSING FUTURE OPTIONS FOR TELECOM SERVICES & INFRASTRUCTURE”
Presented by: Myron Gregorek, Sr. Technology Specialist, Lucent Technologies
Discussion: Two local firms in partnership with Lucent Technologies will share the lessons learned & the progress to-date in creating plans for the evolution of their telecom infrastructure & services. Specifically, these projects examine current network topologies, evaluate options for transitioning voice & data networks to VOIP, & outline preliminary ROI considerations. The presentation will encourage audience participation and open discussion on how services like video conferencing, call centers, and tools to assess application or network performance or new optical & wireless network elements could be incorporated into future converged operations & planning.
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Session 2
Salon C
 Richard Scannell's bio
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“THE EXPANDING ROLE OF DATA PROTECTION INTO CORPORATE GOVERNANCE, REGULATORY COMPLIANCE, AND ENTERPRISE VALUE PROTECTION”
Presented by: Richard Scannell, “Co-founder of GlassHouse Technologies, SVP North American Consulting, and recognized industry speaker on business issues that CIO’s are struggling with”
Business problem: Data Protection has changed from being focused on Data Recovery to Enterprise Protection.
IT solution: A new set of technologies combined with a need for significantly more mature processes. Historically, system failures and data loss typically resulted in lost time to market, resulting in the cost of re-work, lost opportunity and personal inconvenience. More recently, as scrutiny around data management has increased both by regulators wanting transparency in business dealings and by consumers wanting to ensure their privacy and personal information is protected, data protection has expanded in definition to cover not only recovery from data loss, but also data security, disaster recovery, and regulatory compliance. Far from just additional cost of reproducing data, failures in data protection today can result in significant fines, brand confidence erosion and in the extreme criminal prosecution. With this shifting focus comes a need for even tighter controls and more mature processes in an area of IT all too often neglected as unsexy and of no value-add. Data Protection is fast becoming the Achilles heel of many corporate governance and policy decisions and as such IT executives must develop a comprehensive strategy to address it and maintain it as a center of excellence.
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Session 3 Salon 1
Glenn Wallace's bio
Susan Johnson's bio
 Bruce Anderson's bio
 David F. Gardiner's bio
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"THE BUSINESS OF IT"
Moderated by: Glenn Wallace, Senior Manager, Infrastructure Transformation Services, Unisys Corporation
Panelists: Susan Johnson, CIO, City of Charlotte
Bruce Anderson, Vice President, IT Architecture and Standards, TIAA-CREF
David F. Gardiner, Jr., Vice President, Architecture and Technology, Unisys Corporation
Discussion: Economic globalization, increasing government legislation, and accelerating competition are forcing unprecedented changes in business processes. IT organizations are responding by establishing governance models that align their IT processes with business strategy, acheiving the 360-degree visability required for effective decision-making. Learn how IT governance models based on proven services delivery standards, such as COBIT and ITIL, enable IT executives to drive business changes that promote growth in today's dynamic marketplace.
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| 2:45PM-3:30PM |
BREAK - VENDOR PAVILION – Carolina East & West |
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3:30PM-4:30PM
Session 1 Salon A
 Peter Tippett's bio
 Ashley Naelon's bio
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"TOP 5 SECURITY DRIVERS IN 2005"
Presented by: Dr. Peter Tippett, CTO, Cybertrust
Ashley Naelon, Sr. Vice President, Information Security Standards and Compliance, Bank of America Corporation
Business Problem: - IT Security, Compliance, and Customer Trust
- Phishing, ID Theft, and Fraud
- Incident Response – When The Wall is Breached
- The Future of Smartcards
- Security Outsourcing
IT Solution: In the age of the Internet, CIO’s confront new & emerging threats, manage vulnerabilities, and comply with various regulations. This presentation will identify the top five security drivers in 2005 and propose an executive level strategy for addressing them.
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Session 2 Salon C
 Doug Hubbard's bio
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“MEASURING RISK AND VALUING INFORMATION”
Presented by: Doug Hubbard, President, Hubbard Decision Research, Published numerous times in CIO Magazine
Business Problem: Measuring Risk and the economic impact of information value
Solution: Applied Information Economics
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Session 3 Salon 1
 Chuck Musciano's bio
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"SUCCESS WITH MOBILE TECHNOLOGY IN THE ENTERPRISE: MAXIMIZING ROI BY DEFINING STATEGIES FOR IMPLEMENTATION AND DRIVING USER ADOPTION"
Moderated by: Chris Jaffe, Vice President-Technology Practices, CenterPoint Solutions
Chuck Musciano, Vice President- Business Systems, Martin Marietta Materials
Sean O'Leary, Vice President-Corporate Sales, Good Technology
Business Problem: Successful deployment of mobile technology and ROI realization involves two challenges: technical implementation and driving user adoption. While implementation of mobile technologies is getting more straightforward, user adoption challenges can threaten the success of these projects and are often the defining element in realizing return on investment. Our panel will address these issues directly with lessons learned and strategies.
IT Solution: The solution to these challenges is to understand the nature of technology adoption and absorb this approach into every aspect of the planning and execution of your mobile technology deployment including aligning mobile strategy with IT objectives, defining ROI, vendor selection, implementation, and user adoption strategy. The panel will explore the nature of technology adoption, understanding how mobile technology is different and the specific implementation and adoption strategies that are critical to realizing the benefits of these technologies and maximizing return on investment.
Abstract
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| 4:30PM |
EXECUTIVE RECEPTION |
| Salon B |
Admittance by Conference Badge or VIP Pass Only, Complimentary hors d'oeuvres and beverages |
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